MSP Consultant

Make an impact in a growing organisation

Do you enjoy being at the centre of external workforce and MSP processes and working closely with clients, suppliers and freelancers? Do you like combining operational ownership with advisory work within a Managed Service Provider environment? Then this MSP Specialist (MSP Consultant) role at ProUnity in Brussels could be a strong next step in your career.

At ProUnity, you work in a compact organisation where MSP and contingent workforce management play a key role in supporting our clients' external staffing strategies. You ensure that external workforce processes run smoothly, compliantly and with a strong customer focus. At the same time, you actively contribute to improving processes, service quality and collaboration across teams.

Your impact at ProUnity

As an MSP Specialist, you are responsible for the day-to-day execution and coordination of MSP services for one or more client accounts. You act as the central point of contact between clients, suppliers, freelancers and the vendor management system (VMS), ensuring that external workforce processes are efficient, transparent and compliant.

You combine operational control with a service-oriented and advisory mindset. You support clients throughout the full external hiring lifecycle, monitor quality and compliance, and translate operational insights into concrete improvements. In this role, you directly impact client satisfaction, workforce efficiency and the further professionalisation of MSP and vendor management services within ProUnity.

What will you do?

• Coordinate and manage external staffing and MSP processes from job intake to contract, timesheet and invoicing;

• Act as the main point of contact for clients, suppliers and freelancers within the MSP framework;

• Advise clients on candidate selection, hiring processes and workforce optimisation;

• Manage contracts and contract extensions within the VMS;

• Monitor timesheets, invoicing and data quality;

• Support and train stakeholders in the use of the vendor management system;

• Ensure proper onboarding of freelancers and suppliers;

• Collaborate with internal teams such as Product & Engineering, Sales, Legal and Finance;

• As you progress in this role, you will also take on the preparation and analysis of reports and KPIs, and contribute to client business reviews;

• Safeguard compliance with applicable laws, regulations and governance frameworks;

• Identify risks, bottlenecks and improvement opportunities within MSP processes;

• Monitor supplier performance and service quality.

Why ProUnity & HeadFirst Group?

ProUnity is part of HeadFirst Group and operates within an international digital talent ecosystem focused on external workforce solutions. Through our MSP services and vendor management platform, we support organisations in Belgium and across Europe in sourcing, managing and collaborating with freelancers, suppliers and service providers.

You work closely with colleagues within ProUnity as well as with teams across HeadFirst Group, including Product & Engineering, Sales, Legal and Finance. This allows you to contribute not only to daily MSP service delivery, but also to platform innovation, process optimisation and the continuous evolution of our contingent workforce proposition.

What we offer

You will be employed by ProUnity BV under Belgian employment conditions. You receive a full-time permanent contract with a competitive salary, holiday allowance and a thirteenth-month payment under PC200. In addition, we offer:

• A monthly net allowance of €150 for home working and expenses;

• Meal vouchers of €8 per worked day;

• A company car or a mobility budget, including fuel card or charging card;

• A pension contribution of 5 percent paid by the employer;

• Hospitalisation insurance;

• 32 paid holiday days per year, including 12 ADV days;

• A personal training budget with five training days per year;

• Because we believe in a positive and collaborative workplace, we offer a hybrid model: 3 days on-site and 2 days remote;

You are service-oriented, structured and comfortable working in an MSP or external workforce environment where operational coordination and client interaction come together. You take ownership, keep overview and enjoy working with multiple stakeholders.

In addition, you bring:

• A Bachelor's or Master's degree in Business or a related field;

• Previous experience in recruitment and/or MSP processes;

• A tech-savvy mindset and strong comfort working with digital tools and platforms;

• Strong organisational and communication skills;

• A problem-solving and proactive mindset;

• The ability to work accurately and maintain high quality standards;

• A collaborative attitude and willingness to share knowledge;

• Ideally, you have an excellent command of English, Dutch and French; trilingualism is a strong asset for this role.

• Bruxelles

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