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Freelance Senior Strategy Consultant (Churn Management)




A banking client of mine is currently searching for a Freelance Senior Strategy Consultant to lead a campaign strategy for their customer retention squad. They are working on a cross-border project to increase client retention throughout the bank. This will be a 12 Month project with a hybrid working model of 2 days per week on site in Brussels.





Role





- Lead the campaign strategy for the customer retention division


- Create & execute impactful retention campaigns out of the box


- Lead a multidisciplinary team of Data Analysts, Data Scientists & Analysts


- Show resilience during a turbulent time of the project


- Use a data driven mindset to come up with solutions


- Provide further insights into Churn Management





Profile





- 3+ years' experience within Campaign Strategy, Churn Management & Retention


- Experience of working within Sales Division of a Financial Company


- Data Driven Approach


- Previous experience leading a team


- Show an Entrepreneurial Mindset & Can-Do Mentality


- English Speaking. (French OR Dutch is a Bonus)





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