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Senior Portfolio & Demand Manager


Role Overview We are seeking a Senior Portfolio & Demand Manager to lead the strategic planning, prioritization, and delivery of organizational initiatives while driving process optimization and standardization across business units. The ideal candidate brings strong portfolio governance expertise, operational insight, and executive influence to ensure initiatives are prioritized, standardized, and executed effectively. This role combines hands-on project delivery experience with the ability to analyze existing processes, document improvements, and implement target process across multiple stakeholders. Key Responsibilities Portfolio & Demand Leadership Own and manage the organization's portfolio and demand intake process, ensuring alignment with strategic objectives, ongoing or planned strategic investments and resource capacity and planning Facilitate/Steer prioritization and investment decisions with senior stakeholders in a multi-year roadmap, balancing business value, risk, and organizational impact Experienced in preparing and facilitating annual business review, quarterly business review including COO's from different BUs. Provide executive-level insights on portfolio composition, dependencies, and trade-offs Establish and maintain portfolio governance frameworks, standards, and reporting Leverage metrics and insights to drive better investment and delivery decisions Act as a trusted partner to business leaders, technology teams, and PMO functions Communicate portfolio status, trade-offs, and recommendations clearly to executive audiences Project methodology governance, adoption, control and reporting. Continuously improve demand management, portfolio planning, and delivery processes Project Delivery Oversight Ensure high-impact initiatives are setup for success to deliver on time, within scope, and on budget Oversee cross-project dependencies, risks, and resources to maximize efficiency Partner with project delivery leads and delivery teams to apply process improvements in real-world delivery scenarios Translate delivery insights into portfolio-level decisions and continuous improvement Stakeholder & Change Management Serve as a trusted advisor to senior leadership and business units, communicating portfolio status, trade-offs, and benefits clearly Influence stakeholders across functions to align on standardized processes and strategic initiatives Lead workshops and forums to ensure engagement, adoption, and accountability for process improvements Required Qualifications Bachelor's degree in Business, Technology, or related field (or equivalent experience Extensive experience in portfolio management, demand management, and project delivery Proven ability to analyze, standardize, and improve processes across multiple business units Strong understanding of project and portfolio management frameworks (Agile, Waterfall, hybrid) Demonstrated experience influencing senior leadership and securing buy-in for process improvements Preferred Qualifications Advanced certifications (PgMP, PMP, SAFe, Lean Six Sigma, or equivalent) Experience leading enterprise transformation or cross-functional initiative Strong financial acumen, benefits realization, and resource planning experience Key Skills & Competencies Strategic thinker with strong execution focus Exceptional communication and executive stakeholder management skills Analytical, data-driven, and capable of synthesizing complex information into actionable recommendations Change agent able to drive adoption and alignment across multiple business units Pragmatic problem solver with strong leadership presence The Portfolio and Demand manager will work closely with the IT leadership team and report to the Head of IT.

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