Scrum Master

Title: Squad Scrum Master

Location: Brussels, Belgium

Type: B2B Contract

Role description:

Mission context:

• The Scrum Master is the key reference in a project following an agile framework as the Scrum methodology.
• S/he ensures the global understanding of the methodology by the Project Team and helps the team to maximize the project’s result.
• S/he protects the team for internal and external distractions.
• The Scrum Master ensures the proper use and application of the Agile Methodology and coaches the Project Team along with the business lines and stakeholders, explaining which interactions with the team are helpful and which not.

Function description:

Agile Team Follow-up

• set up and facilitate the Scrum ceremonies (Daily Stand-up, Sprint Review, Sprint Planning, Retrospective) and other meetings
• schedule and follow the key steps of the methodology
• guarantee a smooth use of the Scrum methodology and help the Project Team face any obstacles
• provide assistance or support to the Product Owner concerning the Product Backlog
• assist and support the team in the delivery of the Definition of Done (DoD), Sprint Backlog, etc.
• track team capacity and velocity metrics for planning and progress purposes

Agile methodology and Coaching

• Responsible for ensuring that the agile techniques used by the squad (Scrum or Kanban) is the most efficient for the squad, are understood and enacted
• Servant-leader for the Squad
• Shields the squad from interruptions (increase focus of the squad) by helping those outside the Squad to understand which of their interactions with the Squad are helpful and which aren’t, maximizing the value created by the Squad
• Defines and updates with the Squad members, the Squad Strategy
• Coach, challenge, and protect the squad
• Tracks squad capacity and velocity metrics for planning and improvement purposes
• Continuous Improvement sponsor identifying related-tasks and focusing on smooth acceptance and delivery by the squad
• Resolves Squad-level impediments (risks, issues, ...)
• Active internal & external stakeholders’ interaction
• Maintains relationship with third-party providers in close collaboration with Cluster SM and Asset Management, when applicable

Language requirements:

• Dutch & French (Good to have)
• English (Sound knowledge of English as well as (at least) one local language).

Travel: Limited travel to Paris

Telework: Expectation: 50% on site & 50% homeworking .

Agile requirements:

• Agile teams are cross-functional.
• All required disciplines are represented in the team (analysis, development, testing, … ).
• However, although team members have a primary role representing a discipline, they are expected to take on other roles and contribute to other disciplines whenever it helps towards reaching the sprint goal.

Required experience / knowledge:

• At least 3 years of relevant experience in her/his role of Squad Scrum Master

Technical experience

Mandatory:

• Knowledge of agile reporting and follow-up tools (e.g. Rally)
• Sound knowledge of software development methodology
• Sound knowledge of project management methodology

Preferable:

• Working with a package solution
• Understanding of tooling on automated unit testing, automated functional testing, and continuous integration tooling

Business experience

Mandatory:

• Proven on-the-field Delivery experience
• Knowledge of Payments domain
• Knowledge of agile methodology and techniques (e.g. Kanban)

Soft skills

Attitude / Behavior

• Adaptability and flexibility: Be open to adjusting their approach to accommodate different cultural and individual preferences, such as varying levels of directness or formality.
• Ability to manage complex environment and stakeholders
• Good team player
• Stress resistant
• Looks further than the day-to-day objectives, enable actions in line with the IT strategy
• Effective communication: Clear, concise, and respectful communication is crucial when working with team members from diverse cultural backgrounds.
• Empathy and patience: Be patient and understanding when working with team members who may have different work styles, communication patterns, or English proficiency levels.
• Curiosity and motivation to learn and self-improve (to improve collaboration and communication with the team members).