Business Solutions Consultant

About Idalko

At Idalko, we believe that technology is only truly powerful when it helps people work better. That's why we support knowledge-driven teams in reaching their full potential—by connecting the right tools to the right workflows. We start by listening, think along to improve processes, and deliver solutions that genuinely work for the people using them.

We're an international team of nearly 50 colleagues, with offices in Belgium, the Netherlands, and France. We specialize in digitalization tools like Atlassian (Jira, Confluence, Bitbucket, Bamboo) and , and we support our clients in every aspect of these platforms. No one-size-fits-all solutions, just what works best for each customer.

Our culture is all about real collaboration. We share ideas, help each other grow, and celebrate wins together. No egos, no micromanagement—just people committed to doing meaningful work, together.

About the Role:

Digitally transforming organizations—that is your mission as a Business Solutions Consultant at Idalko Europe. You help companies collaborate more efficiently and smarter by analyzing their processes, identifying bottlenecks, and implementing targeted solutions.

You advise on digital transformation, automation, and enterprise service management, mostly using Atlassian tools (we are a Platinum Solution Partner), but always tailored to the customer's needs. You also provide support via our service desk and offer advice on agile, project, and service management issues.

Additionally, there is plenty of room for your personal development, whether you want to deepen your expertise in Atlassian or broaden your skills towards change management or agile coaching.

This role is full-time on hybrid basis (2 days from the office in Antwerp)

• You have strong analytical skills and can easily switch between the needs of different clients and projects.
• You quickly get to the heart of complex issues and enjoy truly helping clients, whether that involves processes, teams, or tooling.
• You are proactive, client-focused, and enjoy working collaboratively within a close-knit team
• You have a desire for continuous learning and development of your skills

• A completed bachelor's degree, preferably in a technical or business-related field
• Excellent command of Dutch or French (Depending on your location), as well as English.
• Understanding of agile working methods and/or the software development life cycle
• Knowledge of Atlassian tools, ITIL and IT service management is a plus

• A flexible hybrid work arrangement with a people focus
• Freedom to take ownership and develop your career in the direction you choose
• A competitive compensation package with benefits customized for your country.
• A defined career progression plan along with dedicated time for training and certifications
• A friendly, approachable team that values humor, honesty, and genuine connections

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Thank you for considering this opportunity.  Senior Recruiters partner exclusively with Startups and are in direct communication with hiring managers and founding team members.

Your application will be fully reviewed by a dedicated recruiter who will respond based on the matching of your experience and qualifications.