Network Technician

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004648

Role Duties and Responsibilities

• Designs large or complex systems and undertakes impact analysis on major design options and trade-offs;
• Ensures that the system design balances functional and non-functional requirements;
• Reviews systems design and ensures that appropriate methods, tools and techniques are applied effectively;
• Makes recommendations and assesses and manages associated risks;
• Adopts and adapts system design methods, tools and techniques;
• Contributes to development of system design policies, standards and selection of architecture components.
• Produces, or approves network providers', network architectures, topologies and configuration databases for own area of responsibility;
• Specifies design parameters for network connectivity, capacity, speed, interfacing, security and access, in line with business requirements;
• Assesses network-related risks and specifies recovery routines and contingency procedures;
• Creates multiple design views to address the different stakeholders' concerns and to handle both functional and non-functional requirements.
• Plans and drives activities to develop organisational systems integration and build capabilities including automation and continuous integration;
• Identifies, evaluates and manages the adoption of tools, techniques and processes to create a robust integration framework;
• Provides authoritative advice and guidance on any aspect of systems integration;
• Leads integration work in line with the agreed system and service design;
• Assesses risks and takes preventative action;
• Measures and monitors applications of standards;
• Contributes to the development of organisational policies, standards, and guidelines for systems integration.
• Drafts and maintains procedures and documentation for network support and operation;
• Makes a significant contribution to the investigation, diagnosis and resolution of network problems;
• Ensures that all requests for support are dealt with according to set standards and procedures.
• Network Design & Implementation – Plan, configure, and deploy LAN and WLAN networks;
• QoS Optimization – Configure and enhance Quality of Service in LAN and Wireless LAN networks;
• Troubleshooting & Support – Diagnose and resolve LAN issues, including latency, congestion, and failures;
• Security & Compliance – Implement route filtering, prefix lists, and security policies to prevent unauthorized access;
• Capacity Planning – Monitor network usage and plan for scalability and growth;
• Documentation & Reporting – Maintain network diagrams, change logs, and incident reports;
• Collaboration – Work with other teams (e.g., security, data center cloud) to ensure seamless connectivity;
• Software & Firmware Management – Upgrade and patch routers to maintain security and stability;
• Testing & Lab Work – Conduct network simulations and testing before deploying changes;
• Enterprise Security Operations Center (ESOC) – Take assigned shifts in the ESOC to monitor and manage network operations in real-time.

 Essential Skills, Experience and Certifications

• At least 3 years practical experience with the designing, implementing, and maintaining the core network architecture for large organizations;
• Relevant practical experience configuring, troubleshooting and optimizing Wireless LAN Controllers, Routers, Switches, and other hardware/software networking elements;
• Ability to stay updated with emerging technologies;
• Very good communication and interpersonal skills;
• Strong analytical skills and problem-solving attitude;
• Experience in leading small teams.
• Valid CCNA Certification or other vendor network certifications are welcome.

 Desirable Skills, Experience and Certifications

• Knowledge and experience of Network Local Area Network, and Network Wireless Communications;
• Knowledge and experience in applying ITIL principles and methodologies applied to effective Service Management and Control;
• Experience with centralised management systems, e.g., DX NetOps Spectrum, Cisco Catalyst Center, Splunk and/or Cisco ISE;
• Public cloud experience and CSP certifications from Azure, AWS, GCP, Meraki technologies;
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

 Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.

 Working Location

• Braine l'Alleud, Belgium

 Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.