Services Account Representative

• Dynamic role within an international service team
• Team-oriented environment in an international company

About Our Client
This international company is focusing on delivering high-quality products and services to its B2B customers.

Job Description
We are looking for a Services Account Representative who will:

• Support team members as the main customer contact for operational service matters
• Help manage service contracts, service coordination and customer support
• Contribute to service sales growth through effective account management
• Work closely with internal stakeholders to deliver high-quality, customer‑focused solutions

What You Will Do

• Handle orders and coordinate relevant parts and materials
• Perform purchasing and invoicing tasks; collaborate closely with service admin teams
• Coordinate service contract fulfilment and non‑contract events, including scheduling and scope changes
• Lead customer communication and planning for service, maintenance, permanent solutions and rebuild kits
• Resolve customer enquiries and direct them within the organization
• Support sales teams and customers to achieve desired outcomes
• Follow up on customer satisfaction and represent the customer voice internally

The Successful Applicant
A Successful Services Account Representative Should Bring

• Experience in a customer-focused role, preferably with responsibilities in order management and service coordination.
• Strong skills in managing customer accounts and handling administrative tasks.
• Excellent communication and organizational abilities.
• A collaborative mindset and the ability to work effectively within a team.
• Proficiency in software and tools (SAP, excel).
• Fluent in English and Dutch (French is a plus).

What's on Offer
Our Partner Offers You

• A full time position, 40 hours work schedule
• A competitive monthly salary between €3500 and €3800 gross/
• Extra-legal benefits: Meal vouchers, eco cheques, transport reimbursement, 12 adv-days, netto allowances, bonussystem, 13th month and dubble vacation money.
• Join a professional team workign across differnet europena countries.
• International company with the focus on close internal collaboration and driven by innocation and growth.

Contact: Charlotte Mathieu
Quote job ref: JN