Front Office Trainee

About Thon Hotels

• Passionately committed. We daily strive to create special moments for our guests.
• Professional hospitality. We aim to see, hear, and relate to all our guests.
• The power to please. We are keen to make a personal effort to ensure every stay is the best stay
• Innovative. We constantly improve and invest in our hotels.
• Financially solid. An international company you can rely on.
• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a
Front Office Trainee
to join our dynamic team at
Thon Hotel Bristol Stephanie.

• Great location. Situated on the famous Avenue Louise.
• Welcoming company culture: One of the smaller Thon Hotels in Brussels
• Thon Residence Florence : We also take care of the guests of this Residence

Why join us ?

• Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
• Diversity. Our guests and your future colleagues come from all over the world.
• Flat hierarchy. No useless bureaucracy & corporate mentality.
• Autonomy. You are the actor of your career by doing the extra step without fear.
• Accessible. Our hotels are easily accessible in Brussels.

Your Mission – Learn, Grow, and Contribute

• Make guests feel welcome You will learn how to greet guests warmly and professionally, creating a friendly first impression and contributing to a positive overall experience.
• Think ahead Under the guidance of your supervisor, you will discover how to anticipate guest needs by preparing rooms, handling special requests, and adding personalized touches.
• Answer emails and phone calls You will be trained to respond to guest communications—email, phone, and in-person—in a timely and professional manner. You will gradually practice managing inquiries, bookings, and guest concerns.
• Work in a dynamic environment As part of your learning journey, you will experience a fast-paced and vibrant hotel environment, developing essential skills and gaining confidence in real hospitality situations.
• Problem solving Throughout your internship, you'll learn to identify issues quickly and apply effective solutions to support smooth operations and guest satisfaction.
• Forward thinking and organizing You will be guided in planning ahead, organizing tasks, and maintaining clear workflows to support efficient service delivery and team collaboration.

Our perfect match ?

• Hard-working :You are motivated to learn, committed to your tasks, and eager to improve every day.
• Team player : You enjoy working with others, value diverse perspectives, and contribute positively to the team atmosphere.
• Thorough : You pay attention to details and are willing to learn how to complete tasks accurately and professionally.
• Customer oriented : You enjoy making people feel welcome and helping them have a great stay.
• Good communicator : You enjoy interacting with people, ideally in English, French, and/or Dutch.
• Flexible : You adapt easily to different people, situations, and schedules, and you enjoy a varied workday.

Receive
?

• Financial compensation: According to your internship agreement.
• One meal per working day.
• Cleaning of working clothes.
• Accommodation: Provided based on availability and upon request.
• Professional opportunities: A successful internship may open doors to future job opportunities within Thon Hotels.
• Family event: You and your relatives will be invited to a special event celebrating our team members.
• Celebrate: Enjoy staff events where we celebrate successes together.
• A fun work environment: Join a friendly team with great colleagues.

A
three-party internship agreement
will be established between your school, you (the trainee), and Thon Hotels.