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Ecosystem & Value Chain Banking, Manager Ecosystem and Value chain


Main Responsibilities:

  • Develop and execute comprehensive strategies to create new business opportunities for the bank in collaboration with senior management to accelerate revenue growth and build sustainable business. 
  • To lead and direct synergies between business units (corporate, retail, treasury & DFS), enabling functions and subsidiaries in driving and delivering optimal ecosystem and value chain opportunities for overall growth of the bank's revenue. 
  • Delivery of sales, revenue and balance sheet targets for value chain business. 
  • To establish and sustain a customer-centric culture, leveraging on people and technology. 
  • Act as the custodian for optimal ecosystem service delivery and trusted customer experience to ensure client retention and loyalty. 
  • Establish relationships with key value chain clients and business influencers in the country/regional customers. 
  • Identify new business opportunities/ target markets and collaborate with product teams to develop and commercialize product solutions 
  • Work with business functions to design tailored financial solutions for different ecosystem participants including development of value-based pricing mechanisms, focusing on creating innovative solutions with quick adoption of technology-driven solutions and catalyzing utilization of these solutions. 
  • Ensure strong cross-selling of bank products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank. 
  • Develop and implement processes and procedures that promote the growth of ecosystems banking. 
  • Drive and manage the relevant ecosystems forums and provide input into portfolio reports on excess management, revenue and net profit growth relevant to ecosystems. 
  • Develop and maintain productive strategic relationships with key stakeholders and partners. 
  • Maintain a detailed and current understanding of the industry; (at a macro specific, current market structures; regulatory requirements and issues) to ensure opportunities and risk mitigation. 
  • Manage the risks for ecosystems within the regulatory and compliance framework of the Bank and ensure compliance with Bank's policies, procedures, and regulatory requirements. 
  • Lead, motivate, and continuously develop a credible high performing team.

Daily Responsibilities. 

  • Review of portfolio performance
  • Customer engagements alongside relationship managers.
  • Stakeholder engagements with business functions on business performance
  • Monitoring business performance within the assigned ecosystem
  • Review and presentation of data and reports to Head and business segments.

Educational qualifications and work experience:

  • Bachelor's degree in or any business related.
  • Professional qualification in any related field
  • At least Eight (8) Years' experience in Sales and business development, Relationship and stakeholder management, Ecosystem banking, Management reporting and presentation, Project management, Fintech/digital financial services, Business (performance) analysis, Credit/lending, Banking operations.
  • Master's Degree is an added advantage

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