Facility Technician

Cryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express shippers, Cryoportal Logistics Management Platform, leading-edge Smartpak Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

PRIMARY RESPONSIBILITIES (include but are not limited to)

• Carry out routine checks, preventive and corrective maintenance on facility systems and utilities (HVAC, electrical, plumbing, cryo-distribution, compressed air, etc.)
• Rapidly intervene on technical breakdowns and propose immediate and long-term corrective actions.
• Supervise external vendors during interventions, ensuring HSE compliance and adherence to Cryoport SOPs.
• Follow up on Work Orders and CMMS system input in collaboration with the Facility Intern and stakeholders.
• Complete required documentation in compliance with GMP/GxP (real-time completion, traceability, good documentation practice).
• Manage spare part usage and small stock levels under supervision.
• Participate in commissioning, validation and qualification of new equipment.
• Ensure critical systems are monitored and alarms are handled (temperature, differential pressure, humidity, etc.).
• Contribute to the execution of technical protocols (equipment qualification, IQ/OQ, alarm test, calibration).
• Support technical preparation and logistics for audits and inspections.
• Apply the site's Health, Safety & Environmental procedures (lock-out/tag-out, PPE, chemical safety, etc.).

COMPETENCIES & PERSONAL ATTRIBUTES

• Has a basic understanding of electromechanics, HVAC, automation, or facility systems.
• Capable of identifying root causes and implementing effective technical solutions.
• Demonstrates strong autonomy during on-site interventions.
• Accurately completes forms, logs, and reports in English.
• Speaks basic English (min. B1), is native or fluent in French, and can communicate in spoken technical English with vendors.
• Works well with the Facility Intern, Facility Manager, and other stakeholders.
• Understands basic safety rules, chemical safety, and permit-to-work procedures.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's degree in Electromechanics, Facility Management, Industrial Maintenance or equivalent by experience.
• Minimum 1–2 years' experience in technical role (internships included).
• Experience in pharmaceutical, biotech, or food sectors (GMP/GxP environments) is considered an asset.
• Hands-on experience working in clinical packaging and labeling is an asset.
• Proficient in computer skills, specifically with Microsoft Office Suite.
• Health, Safety, and Environmental knowledge is desirable.
• Frequently required to type, sit, stand, walk; occasionally lift/carry up to 20 Kg (with support). Occasionally required to push/roll heavy loaded devices (liquid nitrogen tanks, freezers, etc.)