Functional Analyst

Job Title: Functional Analyst

Location: Anderlecht, Belgium (Hybrid-1 day onsite)

Duration: 6 months with possible of Extension

Languages: English

Job Description - Roles and Responsibilities

Context:

• This role sits within CLIENT’s Digital Technology (IT) division, in a team focused on supporting commercial activities through web platforms.

• The role acts as the bridge between business and development in an omnichannel environment (web → CRM → marketing automation).

Responsibilities:

• Collect, analyze, and challenge business requirements from affiliates, regional or global teams.
• Lead workshops and clarification sessions.
• Convert business needs into clear functional and technical specifications.
• Collaborate closely with the lead architect, developers, and technical teams.
• Participate in Agile / SAFe ceremonies: grooming, refinement, planning, PI sessions.
• Help define priorities based on business value.
• Support the delivery phase: clarify questions, validate increments, prepare handover to dev teams.
• Contribute to the creation, improvement, and reuse of web components for multiple markets.
• Handle both localization of existing sites (simple) and creation of new components (front/back) for the more complex use cases.

Must‑Have Requirements:

• Strong technical background (able to produce deliverables directly usable by developers).
• Experience as a Web Functional Analyst.
• Business analysis skills (challenge priorities, understand business value, drive clarity).
• Understanding of pharma context or ability to quickly adapt to regulated environments.
• Ability to translate between business and tech stakeholders.
• Excellent communication in English.
• Solid understanding of web architectures and CMS‑related ecosystems.

Nice‑to‑Have Skills:

• Experience with Contentful (headless CMS).
• Technical knowledge:
• Node.js (front end in headless setup)
• Vercel (deployment)

SAFe / Agile working experience or certification.

Experience working in an international, multi‑country environment.

Familiarity with CRM, marketing automation, and omnichannel ecosystems.