Infrastructure Engineer

Your role

As Infrastructure & Workplace Support Engineer, you will:

• Ensure the availability, stability and security of the IT workplace and underlying infrastructure
• Deliver high-quality 1st and 2nd line support to end users
• Take ownership of endpoint lifecycle management, identity & access management and security tooling
• Actively contribute to IT improvement projects and future office expansions

You will work closely with internal stakeholders and external partners, while maintaining a high standard of service and documentation.

Key responsibilities

Infrastructure & Workplace

• Provide 1st and 2nd line IT support across the organisation
• Manage and support Windows workstations, peripherals and printers
• Administer endpoint management using Microsoft Intune
• Coordinate hardware support and repairs (e.g. laptops, printers)

Identity, Access & Security

• Manage Microsoft 365, Azure AD and Active Directory
• Handle user lifecycle and access rights
• Support and operate security tools (e.g. endpoint protection, Zscaler, CyberArk)
• Apply security best practices in daily operations

Collaboration & AV

• Support Microsoft 365 services (Outlook, Teams, SharePoint)
• Ensure smooth operation of meeting rooms and audiovisual solutions

Projects & Continuous Improvement

• Participate in IT projects (migrations, upgrades, new tools)
• Support software-related projects (incl. SAP-related initiatives)
• Contribute to the setup of IT infrastructure for future offices (incl. France)

IT Service Management

• Manage tickets and incidents via ServiceNow
• Maintain documentation and IT SOPs
• Work according to ITIL-based processes

Your profile

Required

• 7–10 years’ experience in IT support / infrastructure roles
• Strong hands-on experience with Microsoft 365, Azure AD, Active Directory
• Solid knowledge of Windows endpoint management (Intune)
• Good understanding of networking fundamentals (IP, WiFi, Ethernet, SSL/TLS)
• Experience with service management tools (ServiceNow or similar)
• Fluent Dutch and English, good French
• Autonomous, structured and solution-oriented mindset

Nice to have

• Microsoft 365 or security-related certifications
• Experience with network/security platforms (e.g. Fortinet)
• Familiarity with ITIL practices
• Basic scripting or PowerShell experience

What we offer

• A senior, autonomous role with real ownership and impact
• Exposure to infrastructure, security and IT projects
• A modern Microsoft-based IT environment
• Competitive salary package including company car and benefits
• A professional, collaborative and pragmatic working environment

Interested?

• Contact us directly for a confidential discussion.