Account Manager Grand-Duché du Luxembourg
Main purpose
The Account Manager is responsible for the development and implementation of the Solera business within the different markets in G-D Lux, and delivering the Annual Budget Plans.
He/ She will translate the results successfully in his/her relationship with the customer.
This includes:
Responsibility for volume, turnover, market share and profitability within the customer portfolio, and this within an agreed budget.Responsibility for the development, negotiation and implementation of the annual Account Plan within an agreed budget.Responsibility for the development of existing accounts and new acquisitions in the different channels (On Trade/Off Trade/Convenience/Export).Accountabilities
Business:
Management of the business related to the Solera portfolio. More precisely:
Profound customer understanding (background, account structure, customer strategy, etc.) Deliver budget objectives on volume, profit contribution, net revenue, market share, across categories Build customer plan for beverages in the different channels.Work in close collaboration with the Field Sales Developer On Trade of G.D.L. to enhance existing and new partnershipsWork in close collaboration with the NAM On Trade and the NAM Convenience for customers in BeLux.Negotiation, implementation of the channel and customer plans Identify and capture business opportunities within allocated accounts and for new accounts Support and contribute in cross functional projects to improve customer collaboration Optimization of the assortment and introduction of new products. Customers/Relationships:
Be the face to the customer.Customer wiring: Secure outstanding professional relationship with all relevant contact persons within the customer organization and within all relevant customer departments.Frequent visits and contact with the clients to ensure the daily follow up of all commercial aspectsAssure regular Business Review sessions with the clients in order to optimize the communication and to develop the business opportunities. Team/Organisation:
Team player: collaborative management style with cross functional departments.Deliver a dynamic contribution to (internal) meetings to share customers point of view and implications Key Skills/Experience Required
- Bachelor or Master degree
- Minimum 1 to 3 years' experience in FMCG, On Trade knowledge is a plus
- 2-lingual: French – English
- Strong business acumen, 'Can Do' attitude
- Strong proven analytical and commercial skills
- Excellent negotiation skills and independent negotiator
- Result-oriented and driven towards growth
- Strong communication, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer – open & clear
- Entrepreneur & hunter
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