Senior Digital Workplace Engineer

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Your next challenge

The Senior Workplace Engineer is a technical leader and problem-solver responsible for delivering, supporting, and evolving digital workplace environments in a global context. This role encompasses both strategic responsibilities—like architecting scalable solutions and managing vendor relationships—and hands-on technical support, including Level 1 and 2 issue resolution.

In addition, the role includes direct people management responsibilities, overseeing a team of 3 experienced digital workplace engineers.

Your main responsibilities

• Provide Level 1 and Level 2 support for complex technical issues, especially within Microsoft 365 and collaboration platforms.
• Lead the deployment, configuration, and lifecycle management of workplace technologies and endpoint devices.
• Architect secure and efficient digital workplace solutions, ensuring alignment with organisational goals.
• Manage Microsoft 365 productivity tools (Exchange Online, Teams, SharePoint, OneDrive, Power Automate).
• Administer and optimise endpoint management systems (Tanium required; Intune a plus).
• Automate tasks and processes using scripting tools like PowerShell and Power Automate.
• Guide a local team in implementing global workplace strategies and governance.
• Manage and develop a team of 3 experienced digital workplace engineers, fostering a collaborative and high-performing environment.
• Conduct performance monitoring, trend analysis, and prepare operational reports.
• Develop and deliver training and onboarding content for end-users.
• Lead ITIL-aligned service management processes and ensure compliance with SLAs and KPIs.
• Build and manage relationships with vendors, negotiating service contracts and ensuring quality delivery.
• Maintain and evolve documentation, support procedures, and process standards.

Leadership & Strategic Competencies

• Proven ability to lead and mentor teams while executing global IT initiatives.
• Experience in managing technical staff and driving performance and development.
• Strong project management and documentation capabilities.
• Excellent communication and stakeholder management skills.
• Comfortable working in multicultural, fast-paced environments.

Knowledge and Experience

• 5+ years of hands-on experience in workplace engineering, including user support and global IT operations.
• Expert knowledge of Microsoft 365 suite and endpoint management tools (Tanium is a must).
• Strong troubleshooting experience with Microsoft environments and device security practices.
• Advanced scripting and automation skills (PowerShell, Power Automate).
• Proficient in ITSM tools like ServiceNow and familiar with ITIL v4 practices.
• Fluent in English and Dutch/French (additional languages a plus).

Must-Have Certifications

• Microsoft 365 Certified: Administrator Expert (MS-102 + required Associate cert)
• Microsoft Certified: Endpoint Administrator Associate (MD-102)
• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Certified: Power Platform Fundamentals (PL-900) – strongly recommended
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) – a plus

Happy at work
1) A meaningful job: Be the change Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun
3) An empowering environment: Be yourself At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.