Technical Sales Support Specialist

Company Description

BlueFil® specializes in precision separation solutions for mist elimination and emission control, aiding clients in over 25 countries across industries such as chemicals, petrochemicals, energy, water treatment, and semiconductors. Renowned for tailor-made, efficient, and sustainable products, BlueFil® ensures environmental compliance without requiring significant changes to existing installations. By delivering innovative solutions like droplet separation, coalescing, and scrubber packing, BlueFil® enhances production capacity, reduces operational costs, and supports the development of cleaner and safer industrial processes.

Role Description

This is a full-time on-site role for a Technical Sales Support Specialist, based in Beringen. In this role, you will provide technical expertise and sales support to clients, addressing their specific needs and ensuring tailored solutions. Responsibilities include engaging with clients, preparing proposals, managing sales operations, and providing exceptional customer service. You will also assist in troubleshooting and resolving technical issues to maintain client satisfaction and foster long-term relationships. An experienced engineering team will support you technically.

Your Responsibilities

• Manage and distribute incoming customer emails to the right colleagues and follow up on feedback.
• Manage all activities with a priority list and prompt collaborators, suppliers and customers on time appropriate actions to provide timely service to the customer;
• Prepare and send quotations; forward price requests to the appropriate team members and ensure proper follow-up.
• Process and coordinate orders so that all deliveries reach the customer on time.
• Ensure smooth administrative handling of customer inquiries and internal communication.
• Support the team with reports, presentations, and other administrative tasks.
• Assist in preparing technical solutions
• Track sales reports and manage customer communications

Qualifications

• Proficiency in Technical Sales Support and Sales Operations
• Strong Communication and Customer Service skills to effectively engage with clients and address their needs
• Experience in Technical Support, with the ability to troubleshoot and resolve technical issues
• Excellent problem-solving skills and a proactive approach to service delivery
• Strong organizational abilities and attention to detail
• Understanding of industrial or technical products; experience in related industries is a plus
• Bachelor’s degree in Engineering or a related field is preferred

Your Profile

• You are accurate, well-organized, and able to set clear priorities.
• You have a good command of English, both spoken and written as well as German.
• You are proficient in Word, Excel, and PowerPoint; knowledge of other administrative tools is an asset.
• You can handle a high volume of emails and requests while maintaining a clear overview.
• You have experience in customer interaction and in collaboration with technical departments, allowing you to respond effectively to technical questions.
• You possess strong communication skills and a customer-oriented mindset.
• You take ownership rather than count hours.

What We Offer

• An engaging internal support role in an international and diversified team.
• Opportunities for personal development and growth within the company.
• A competitive salary and attractive secondary benefits.
• A stable workplace where your accuracy and organizational skills are truly valued.

Contact jerry.theys@bluefil.com or react to the LinkedIn job posting with your résumé.