Key Accountmanager Online

We are looking for a dynamic and enthusiastic Key Account Manager Online to strengthen our team.
This is the ideal opportunity for a young professional with fresh ideas and energy who wants to contribute to our e-commerce initiatives. You will play a crucial role in expanding our online presence in the fast-evolving pet care market. In close collaboration with our local and international teams, you will develop and implement the strategic direction for e-commerce platforms and major online retail partners.

1. E-commerce Strategy & Execution

• Develop and implement the international e-commerce strategy with a focus on revenue growth, brand visibility, and market position.

• Actively manage key e-commerce players within the pet industry, including specialized online retailers, omnichannel partners (e.g., Zooplus, Maxi Zoo) and market places (e.g., Amazon, etc).

• Identify and develop shop-in-shop opportunities on digital platforms and oversee the integration of our brands within these ecosystems.

• Collaborate with marketing, sales, and digital teams to ensure successful product launches, campaigns, and content across e-commerce channels.

• Define and optimize pricing strategies per channel and market, aligned with margin objectives and competitive positioning.

• Monitor key performance indicators (e.g., traffic, conversion, revenue, promotional impact) with a focus on continuous optimization.

• Take on a strategic advisory role toward local markets for the implementation of e-commerce best practices and brand roll-out.

• Analyze market trends and developments in online pet retail and translate them into concrete strategies and partnerships.

• Report regularly to the Global Modern Trade Channel Manager and provide accurate input for forecasting and go-to-market planning.

2. Key Accountmanagement

• Conduct in-depth analysis of sales, distribution, and market data to identify growth opportunities and risks.

• Work cross-functionally with sales, marketing, logistics, finance, and customer service for alignment on category management, communication planning, and supply coordination.

• Lead negotiations at headquarter level and ensure flawless execution with key contacts like category managers, online teams, and supply chain.

• Report regularly to the Channel Manager with accurate data for forecasting and strategic planning.

3. Strategic Support

• Support the Channel Manager in rolling out the modern trade strategy in international markets.

• Contribute to the optimization of global key account processes.

• Collaborate with Country Sales Managers to align local needs and opportunities with international plans.

• You have approximately 5 years of relevant experience in e-commerce or digital key account management, preferably within FMCG or the pet sector.

• You hold a Master's degree in Marketing, (Business) Economics, or a related field.

• You have proven experience with international e-commerce platforms (such as Amazon, ) and collaborations with key retailers across different markets.

• You are fluent in Dutch, French, and English (both spoken and written). Knowledge of additional languages is a plus.

• You possess strong strategic insight and a clear affinity with digital growth and innovation.

• You have excellent communication skills and are able to convey ideas and insights clearly. You can easily switch between internal stakeholders, external partners, and international teams.

• You are a true team player who is open to input, actively seeks collaboration, and contributes to a constructive group dynamic.

• You have experience in a B2B context and are explicitly not looking for a B2C position.

• You are willing to travel internationally to support clients, partners, and projects.

• You are open to cross-functional collaboration and contribute to group discussions with an open mindset.

• You play a key role in shaping our e-commerce strategy.

• You will work in a dynamic and supportive environment that encourages learning and growth.

• We offer a varied role within an international family-owned company with a clear growth strategy.

• You will receive a competitive salary complemented by an attractive package of fringe benefits.

• You'll be part of a warm, family-oriented culture, with opportunities to take part in team events such as the Versele-Laga Run, the Versele-Laga Classic, and more.

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