Client Success Strategist

Key Account Manager Role

Monizze is seeking an experienced Key Account Manager to join its team. This role will play a key part in managing, developing, and expanding strategic relationships with Monizze's top partners.

Job Summary:

• This Key Account Manager will be responsible for defining and implementing strategic account plans that align with business goals and enhance partner satisfaction.
• The ideal candidate will have 6+ years of experience in key account management, strong communication and interpersonal skills, and the ability to lead discussions at a senior level.

Responsibilities:

• Strategic Account Planning :
• Develop and implement tailored account strategies that drive business growth and improve partner satisfaction.
• Collaborate with internal stakeholders to ensure seamless execution of each strategic account plan.
• Business Growth :
• Expand the value of existing partnerships through cross-selling and up-selling initiatives.
• Partner Relationship Management :
• Serve as the primary point of contact for a portfolio of strategic partners.
• Performance Analysis & Reporting :
• Utilize data and reporting tools to monitor partner activity and satisfaction.
• Negotiation & Closing :
• Lead negotiation processes with partners to secure mutually beneficial deals.
• Networking & Stakeholder Engagement :
• Build and nurture a professional network to support business growth.

Requirements:

To succeed in this role, you'll need:

• 6+ years of experience in key account management or a related field.