IT Infrastructure

Chevron Phillips Chemical (CPChem) responsibly manufactures chemicals and polymers the world needs, provide enriching careers and create shareholder value because we care about each other, our customers and our communities. We aim to be the premier chemical company known as the employer, supplier, neighbor and investment of choice. In Europe, our Belgian manufacturing base includes an organosulfur production site in Tessenderlo and a synthetic lubricant production site in Beringen. Our EMEA headquarters is located in Diegem, where our employees coordinate marketing and sales activities as well as logistics, finances, HR, etc. In our region, we are a team of about 350 colleagues.

We are looking for an experienced IT Infrastructure & Operations Specialist to join our team. This role ensures that IT systems remain available and compliant with internal and external regulations. It requires a strong technical background across multiple IT disciplines, combined with excellent communication, project management, and problem-solving skills.

The IT Infrastructure & Operations Specialist reports to the EMEA Infrastructure, Security & Operations Lead.

Responsibilities

IT Infrastructure Management

• Design, install, configure, update, maintain, monitor, and troubleshoot backend IT infrastructure (servers, cloud systems, telephone systems, switches, etc.).
• Perform and document ad-hoc and recurring backend IT operations.
• Resolve IT infrastructure incidents, collaborating with higher-level support or third-party suppliers as needed, and log all incidents and resolutions in the ticketing system.
• Ensure infrastructure availability and maintain a documented and tested disaster recovery plan.

Compliance

• Ensure IT infrastructure aligns with corporate IT strategies and policies.
• Maintain compliance with external regulations and requirements.

IT Infrastructure Projects

• Lead and deliver small to medium-scale IT projects.
• Act as a subject matter expert (SME) in corporate IT and business initiatives.
• Manage project scope, execution, follow-up, and reporting.

End-User IT Support

• Provide IT support to local and remote users.
• Resolve front-end incidents and document solutions in the ticketing system.
• Install, upgrade, and troubleshoot hardware and software (PCs, peripherals, printers, phone systems, office applications).

Front-End System Administration

• Manage IT aspects of user onboarding, offboarding, and transfers.
• Administer hardware and software assets.
• Create and maintain technical documentation and user guides.

Lab and Manufacturing IT Support

• Collaborate as SME in lab and manufacturing projects.
• Support installations, upgrades, and troubleshooting of lab/manufacturing IT systems.

Required Qualifications

• Bachelor's or Associate degree in IT.
• Minimum 5 years of experience in IT infrastructure and operations within a manufacturing environment, including leading small to mid-sized projects.
• A versatile, hands-on professional eager to broaden expertise.
• Fluent in Dutch and English, with strong communication skills for interaction with HQ and manufacturing stakeholders.

We want to be the place where people want to work. That's why we particularly focus on safety, mutual respect, integrity and a performance-driven environment. To be the employer of choice, we offer:

Career Growth

We offer exciting career opportunities, whether you want to grow within your function, extend your knowledge across different levels or would like to grow into a managerial role.

Engaging Culture

We continue to build a diverse, equitable and inclusive workplace where diversity of thought is valued.

Well-Being

The well-being of our employees is essential to our success. We encourage a healthy lifestyle and offer amenities such as ergonomic work areas and social activities.

Generous Compensation & Benefits

We offer competitive salaries and benefits, including extra-legal benefits like insurance plans, safety incentives, vouchers, annual bonus and additional holidays.