Account Owner

At ZIM, we are hiring highly motivated Account Owner to build strong customer relationships. The role focuses on managing key accounts and ensuring top-quality service. Candidates must have 3+ years of shipping sales experience and fluency in Dutch and English.

Key Responsibilities

• To reach and exceed the sales target assigned (volume and revenue) by customers
• Ensure the maximum sales coverage of the assigned area/customer platform performing the targeted number of sales calls
• Maintain direction, quantity, and quality of their sales activity
• To propose, manage and execute the target account program established in conjunction with Sales Mgr.
• Assists A/R department in dealing with credit management issues
• Manage the Reporting and Management tools provided by ZIM
• Regularly review individual performance vs targets and agree corrective actions with the Sales Mgr.
• Closely liaise with inside sales and customer service department to guarantee high controlled and followed-up service quality to customers
• Have full knowledge of all documented procedures relevant to their role and compliance with SOX.

• Min 3 Years' Experience in a sales function in the shipping industry
• Assertiveness Skills
• Complaint / Objection Handling Skills
• Conflict Management Skills
• Effective Negotiation Skills
• Effective Presentation Skills
• Fully proficient in Dutch and English
• Fully proficient MS office Excel / Word / PowerPoint
• Experience with CRM package.