E-Commerce Key Account Manager

Location: Brussels, Belgium

Contract type : Full-time position, from 1st December

Puig is a third-generation family-owned fashion and fragrance business based in Barcelona. Puig creates distinctive brands and fragrance experiences that make people dream. Puig brand portfolio includes a combination of owned brands such as Rabanne, Jean Paul Gaultier, Carolina Herrera, Nina Ricci, Penhaligon's, Artisan Parfumeur, Dries van Noten and Christian Louboutin Beauty.

Building the Business 
•    Increase ecommerce sales across all retailers in the Benelux, accelerate our proportion of sales via ahead of retailer average. 
•    Responsible for the growth & management of the virtual pure players, managing the mix of the business in line with the overall business goals. 
•    Work closely with media & public relations manager to drive visits, conversion & repeat purchase. 
•    Fully responsible for commercial E-business analytics and reports. Prepare & present monthly Benelux E-business review (including action plan) to Benelux management team. 
•    Manage the monthly reports providing detailed analysis on key business drivers and sales by product.
•    Tracking of competition activities and performance of key rival lines and visual merchandising exposure.
•    Working with the global digital business team to share ideas and deliver on global initiatives.

Leadership & Strategic thinking
•    Leading commercial acceleration and digital marketing capabilities with our retail partners. 
•    Develop the retail media advertising strategy together with our media marketing manager.
•    Leading & developing the strategy for on-line pure players and omni-channel retailers to gain market share.
•    Build and achieve the ecommerce turnover, market share, profit, consolidate choices and recommend the budget choices end to end P&L management for E-commerce business.
•    Support the commercial manager and the commercial team in the digital transformation and modernization of our commercial functions.

Transversal Delivering
•    Build, Manage & execution of the annual Join E-business Plan across retailers.
•    Works with the key account managers to define the digital COOP budget then manages this budget to drive efficiencies, helping to ensure investments are optimized (ROI).
•    Operating the online trading strategy optimizing conversion, and average order value, drive execution within retailer sites, to optimize customer experience.  
•    Provide insights about on-line developments of key accounts to the Key Account Managers.
•    Coach and develop the E-business Executive. 

•    Academic degree; Business Administration, Business and Management, Marketing Management.
•    Minimum of 4 years working experience in ecommerce or Digital, working with retailers, marketplaces or direct to consumer. 
•    Previous experience in Sales, Key Account Management or Business Development is a plus.
•    Understanding of SEO/SEM and Google analytics is a strong plus.
•    Experience in cosmetics, fast moving consumer goods or marketplace.
•    Bilingual in English and/or French, fluent in Dutch is a plus.  
•    Traveling within the Benelux region for client meetings.
•    Able to translate figures to action plans driving VMS.  
•    Strong analytical and Excel skills.