Transport CoE Project Manager – Performance Management

Main Tasks:

1.
Leadership
& Project Management:
- Lead the capability team to
deliver a group-wide performance management and KPI framework on time, within
scope, and to agreed standards.
- Define project milestones,
timelines, and deliverables, ensuring alignment with executive sponsors and
key stakeholders.
- Facilitate cross-functional
collaboration between Finance, Performance Mgt, Transport & Network,
Reporting (Data), Procurement and Technology to ensure end-to-end alignment.

2.
Framework Design & Development:
- Preparation of milestone
plans and timing for the different phases of the project – adapt where
necessary
- Develop a clear performance management operating
model that links Transport CoE strategy to measurable outcomes.
- Establish a structured hierarchy of KPIs (Group → Regional → Local).
- Define performance measurement methodologies, data
sources, and reporting standards.
- Ensure KPI's are SMART (Specific, Measurable,
Achievable, Relevant, Time-bound) and reflective of both leading and lagging
indicators.

3.
Governance
& Standardisation:
- Create a governance
structure to maintain KPI consistency and data integrity across all entities.
- Document
definitions, calculation methodologies, and ownership for each KPI.
- Lead
workshops and working groups to validate KPI relevance and alignment.

4.
Systems
& Reporting Integrations:
- Collaborate
with IT/Data teams to integrate KPI reporting into existing business
intelligence systems or dashboards.
- Support
the design of user-friendly reporting tools for leadership visibility and
operational monitoring.
- Champion
the adoption of digital tools to enhance data transparency and
decision-making.

5.
Change
Management & Capability Building:
- Engage stakeholders at all
levels to drive adoption and behavioural change around performance
management.
- Develop
training materials, communication plans, and guidance to embed a
performance-driven culture.
- Mentor
team members and business leaders on interpreting KPIs and using insights for
continuous improvement. 

6.
Continuous Improvement:
- Monitor framework
effectiveness and propose refinements based on feedback and evolving business
needs.
- Benchmark
performance management practices against industry standards.
- Report
progress, challenges, and successes to the Executive Steering Committee.
- Stakeholder management:
identifying stakeholders and taking into account potential conflicts of
interest

7.
Change
management and realization of part of the Transport CoE strategic plan:
-
Establishing synergies, cooperation between people from different departments
and opposing interests
-
Implementing changes
-
Delivery and acceptance of the
requested output of the project

• Masters Degree in Business
  Management or Supply Chain/Transportation equivalent

Required experience for the position:  

• 6-10 years of
  relevant experience

Language skills:

• Fluent in English, Dutch and French an advantage.

Technical knowledge required to perform the function:

• Expert knowledge of project
  management (PRINCE2, PMP, or Agile methodologies a benefit)
• Good knowledge of Business
  Objects
• Very good knowledge of Transportation
  and/or Supply Chain
• Expert knowledge of Process
  Management/Improvement (Lean,
  Six Sigma or continuous improvement methodologies an advantage).
• Proficiency in using and interpreting BI tools (e.g., Power BI, Tableau) and
  data systems integration. 

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working
  day 
• Hospitalization-, group- and
  disability insurances 
• A phone subscription, including
  25GB data 
• A flexible renumeration plan,
  which allows you to customize your own benefits. A company car, bike
  leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the
  Federal Mobility plan 
• Work/life balance, thanks to
  flexible working hours and the possibility to work from home  
• 20 days of statutory leave and
  7 additional extralegal days off  
• An end-of-year and
  performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners