National Platform Operations Manager

• You are responsible for the operational leadership and management of the various logistics platforms within "Logistics Platform Distribution", which are responsible for the delivery and collection of goods.
• This network is currently being built, combining an existing collection network with a new delivery network for parcels and other goods, with a focus on multiple goods per address, such as the OOH (out of home) network with deliveries to parcel points and parcel lockers (bbox).
• You are responsible for the operational integration of the operational units of subsidiaries and acquisitions.
• Since this is a network under development, a large part of the tasks will consist of designing and developing how such a new logistics platform will operate, building the management structure, clarifying roles and responsibilities, drafting HR rules in collaboration with HR, managing the network with dynamic rounds, daily planning, etc.
• You are responsible for operational planning and staffing with a view to a future-proof organization, with specific attention to flexibility in relation to peak and off-peak periods.
• You organize and optimize collection and distribution activities.
• You maintain an active dialogue with social partners.
• You define objectives and KPIs for the logistics platforms in terms of customer orientation, efficiency, quality, cost, and employee satisfaction, and closely monitor these in collaboration with the Logistics Platform Managers.
• You closely monitor the performance, budgets, and quality objectives of your teams.
• You work closely with operational managers from other departments (Sorting, Fine-Meshed Distribution, Transport) to ensure correct end-to-end operations.

• You have at least 10 years of relevant experience in managing a large-scale operational entity, ideally within parcel delivery and collection at (inter)national level.
• Experience and knowledge of distribution and/or sorting and transport processes are a plus.
• You have an entrepreneurial mindset and are strong in translating conceptual ideas into the operational domain.
• You have experience in project management and transformation processes, and in converting concepts into operational execution.
• You have experience managing relationships with union partners.
• You communicate fluently in French, Dutch, and English.

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive
monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working
  day 
• Hospitalization-, group- and
  disability insurances 
• A phone subscription, including
  GB data 
• A flexible renumeration plan,
  which allows you to customize your own benefits. A company car, bike
  leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the
  Federal Mobility plan 
• Work/life balance, thanks to
  flexible working hours and the possibility to work from home  
• 20 days of statutory leave and
  additional extralegal days off  
• An end-of-year and
  performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners 

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