Banking Operations Officer

Our client in the banking sector is looking for a Banking Operations Officer to ensure the accurate and timely processing of FX transactions, payments, standing orders, and account closures. This is a fully back-office operational role requiring precision, reliability, and strong adherence to procedures.

Key Responsibilities

• Execute and book FX buy/sell orders 🌐 — verify rates, amounts, value dates, and balances.
• Validate international transfers ✈️ — ensure correct beneficiary details, amounts, fees; handle exceptions.
• Process domestic/SEPA payments 💶 and internal transfers.
• Manage standing orders 🔁 — create, modify, cancel, and resolve failed orders.
• Process account closures 🚪 and transfer remaining balances, ensuring all instructions are updated.
• Perform daily operational checks 📝, correct rejected/returned payments, and escalate complex cases.
• Support continuous process improvement ⚙️ by identifying issues and proposing enhancements.

✅ Required Competencies

• 2–3 years’ experience in a banking operational or back-office environment.
• Solid knowledge of administrative processes and compliance requirements.
• Proficiency in Microsoft Office tools (Excel, Outlook, Word).
• Fluent in French; additional languages are a plus.
• Experience in administrative, data-entry, or back-office roles is an advantage.
• High attention to detail and strong numerical accuracy.
• Comfortable with repetitive tasks and working with multiple IT systems.
• Reliable, structured, and able to follow defined procedures consistently.
• Team player with a proactive approach to identifying and flagging issues or exceptions.