Field Services Engineer

The role:

You will support customers across
Belgium
with occasional travel to the Netherlands. You'll have an opportunity to develop your professional career in a highly professional environment with innovative equipment and solutions for industrial companies. In this role you'll be a part of our technical service team in Benelux, providing technical support to our local customers.

What you'll do:

• Perform corrective and curative interventions to ensure the fastest response time and "fix first time" behavior.
• Once trained, perform pre-installations, installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location).
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the sales teams to assist with sales revenue targets and revenue growth.
• Travel around the assigned area with overnight night stays (1 -2 nights per month occasionally). Occasional requirement to travel globally to attend training and meetings.

Full training is provided.

What you need to have:

• Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors

OR

• Experience in a similar role with a strong focus on Electrical/Mechanical technical troubleshooting
• Fluent in Dutch and English required.
• Understanding of French would be beneficial but is not mandatory
• Knowledge of technical products, similar to MI's product range would be beneficial but not mandatory.
• Excellent communication skills, customer facing.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Ability to follow procedures and plan time effectively.
• Ability to manage multiple tasks.

What we offer:

• Bonus scheme
• Fully expensed company car
• Recruitment referral bonus
• Growth opportunities & international environment

You'll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we're looking for, then apply We can't wait to hear from you.

Location: Schoten – Belgium region.