Functional Analyst

WHY CAPGEMINI

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

As a Functional Analyst , you act as the critical bridge between business needs and technical solutions across different technologies. You will work closely with clients, project managers, and development teams to analyze, document, and translate business requirements into functional specifications, helping deliver optimal digital experience solutions.

Key Responsibilities:

• Serve as the bridge between Business and Technical teams
• Gather, analyze, and document business requirements and translate them into functional designs
• Align business needs with UX, platform capabilities, and digital best practices
• Prepare user stories and support backlog grooming with development teams
• Lead workshops and requirement-gathering sessions with stakeholders
• Act as a quality gate during testing phases (functional validation, UAT support)
• Support training and onboarding for other analysts and business users
• Provide input on prioritization, impact assessments, and roadmap alignment

YOUR PROFILE

Personal Skills & Experience:

• Experience as a Functional Analyst on at least 2 digital projects, Adobe or Salesforce platforms would be a plus
• Strong knowledge of Adobe Experience Manager (6.4/6.5), Adobe Target, and Adobe Analytics or hands-on experience with Salesforce Core Clouds.
• Experience drafting and managing functional planning in coordination with Project Managers
• Experience in Agile/Scrum environments
• Skilled in conducting workshops and requirements gathering with cross-functional stakeholders
• Familiarity with wireframes, UX/UI principles, and SEO concepts
• Strong communication, coaching, and stakeholder management skills
• Analytical mindset with problem-solving abilities
• Willing to work on high-level architecture as well as low-level functional details
• Comfortable working with technical teams, web agencies, and design partners
• Ability to adapt across different platforms and quickly understand platform-specific capabilities and limitations

Languages:

• Professional working proficiency in Dutch or French with a good knowledge of the other language
• Professional working proficiency in English is also a must

Certifications (Nice to have):

• Adobe Experience Manager Business Practitioner (v6 or higher)
• Analytics Business Practitioner (e.g., Adobe Analytics)
• Target Business Practitioner

Or

• Salesforce Administrator
• Salesforce Sales or Service

WHAT YOU'LL LOVE ABOUT WORKING HERE?

At Capgemini, we believe in diversity, equal opportunities, and a workplace where everyone feels valued. We take good care of people and help them make progress by assigning challenging projects and providing ample opportunities for personal growth and learning. We are looking for experienced professionals ready for their next career move.

In return, we offer an attractive salary with fringe benefits:

• Company car (or mobility budget)
• Meal & eco vouchers
• Group & health insurance
• Flexible work hours & workplace
• 32 vacation days & 45 workcation days (to work abroad)
• Intensive training and certification at all levels to keep you up to date with the latest trends & technologies

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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