Service Engineer (Mechatronics) – KONFIDI
Because the world's best diamond machines deserve the world's best service.
Who is KONFIDI?
We build machines for the diamond industry – small team, big impact. Our reputation? Unmatched quality and service. We're a family business with global reach, obsessed with being the best – for our customers, our team, and our suppliers. (Yes, we even aim to be the best taxpayers. Overachievers, we know.)
Our deal:
• Respect, trust, flexibility – from both sides.
• Room to grow (and to mess up, because that's how we learn).
• No corporate BS. Just smart people, cool tech, and a shared mission: make the impossible routine.
What's the job really like?
You're the face of KONFIDI – installing, maintaining, and troubleshooting our machines on-site worldwide (50% travel max, your preferences matter). You'll:
• Fix stuff: Mechanical, electrical, laser alignment – you're the detective who solves the puzzle.
• Train clients: Teach them to love our machines as much as we do.
• Improve stuff: When you're not traveling, you'll help develop and automate our products. (Yes, we'll teach you to code if you're rusty.)
• Own your work: Start with supervision, then take the lead when you're ready.
Why it's awesome:
• No two days are the same. One week you're in Antwerp, the next in Cape Town.
• Your ideas matter. See a problem? Fix it. Have an improvement? Build it.
• We've got your back. Training, tools, and a team that's as invested in your success as you are.
Who are you?
Must-haves:
• Degree in electromechanics (or equivalent experience in machine building).
• You speak "motor" and "Client" fluently.
• Fluent English (our machines speak it too).
• Passport ready. You're excited by new cultures, not scared by them.
Nice-to-haves (but don't stress):
• Humor and humility. We're serious about work, not ourselves.
• A knack for explaining tech to non-techies. (Our clients will love you.)
• C# (or similar) skills – enough to debug or automate. (We'll help you level up.)
• The guts to say, "I don't know… yet."
Dealbreakers:
• Ego. We're all learning here.
• Fear of airports. (Or willingness to fake it.)
Our offer: (because we reward problem-solvers)
• €2800 – €4500/month + company car – dependent on experience.
• Attractive benefits package – meal vouchers, laptop, group insurance, 32+ holidays, and more. (Yes, we spoil our team.).
• Flexible hours – for a stress-free start of the day.
• Expense allowances – because we cover the extras.
• Innovative workspace – because mediocrity isn't our thing.
• Flexibility. Need a month without travel? We'll make it work.
• A team that's got your back – no micromanaging, just trust.
• The chance to grow into automation, R&D, or leadership. (Your call.)
Join us as we scale – your role will grow with us
How we hire (aka "No BS Process"):
Send your CV to Make it personal and creative – we're humans, not robots. (Skip the cover letter; everyone says they're "motivated and fast learners." Show us instead.)
Anonymous review. We strip names/genders/ages to focus on what you can do.
Casual chat first. Let's see if we click.
Deep dive second. If we both like what we hear, we'll talk shop.
Pro tip: Use AI to polish your CV. We did for this ad. (But don't lie – we'll find out, and it's awkward for everyone.)