Expert Process Digitaliser, beBeeDigitalisation

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Plaats

Brussels
1000
Brussel
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-10-18

Online to:

2025-12-17
EUR 20.00 HOUR

Expert Process Digitaliser

h2Job Description /h2pWe are seeking an experienced professional to lead the digitalisation and optimisation of ICT service management processes. As a Senior Consultant, you will be responsible for aligning these processes with our current SAP landscape. /ppYou will run workshops, produce target process blueprints, perform fit-gap analysis, build business cases, and stage pragmatic roadmaps. /ppKey tasks include running needs analysis with operational teams, delivering AS-IS/TO-BE blueprints, executing fit-gap analysis, building ROI/business cases, driving stakeholder validation, tracking KPIs/SLAs, and providing decision-ready reporting. /phr/h2Requirements /h2ulli10+ years overall experience, with 5+ years in ITIL/ITSM across incident/problem/change/release /liliStrong BPMN/blueprinting and documentation skills /lili5+ years with SAP functionalities analysis (enough to run fit-gap and speak modules) /lili2+ years building ROI/business cases and strategic recommendations /liliFluent French or Dutch and English language skills /li /ulhr/h2About this role /h2pThis is a hybrid role based in Brussels, requiring occasional onsite presence. We value your expertise and look forward to collaborating with you on this exciting project. /p

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