Senior AI Solution Architect

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a AI Solution Architect for the European Commission in Brussels and various locations around Europe.

Main Responsibilities

• Support the GAIA Programme team in the context of application architecture and system design;
• Define & maintain an architectural vision & overview of the GAIA landscape and registry of design related artefacts;
• Analyse gen AI architecture for consistency, completeness, accuracy and reasonableness;
• Oversee, monitor and report on vendor and contractor technical implementation activities in the GAIA Programme;
• Establish quality control mechanisms and implement actions to maintain architectural consistency across the GAIA application landscape
  • Coordinate the architectural discussions with other Commission stakeholders in the GAIA Programme
• Contribute with architectural advice to Commission projects that make use of the GAIA horizontal solutions;

Successful Candidate

LEVEL OF EDUCATION

Master's Degree or Higher

KNOWLEDGE AND SKILLS

• Very good knowledge of AI/ML technologies
• Ability to follow the fast pace of emerging technologies and solutions esp. in the gen AI domain
• Ability to establish high-level vision regarding the architectural landscape
• Strong analysis and problem solving skills
• Capability to write clear and structured technical documents
• Good communication skills with technical and non-technical audiences
• Ability to give business and technical presentations
• Ability to participate and lead technical meetings

SPECIFIC EXPERTISE

• Experience (at least 10 years) in Solution Architecture and System Design for large-scale IT projects, ideally in EU organisations;
• In-depth knowledge of Data Science and Machine Learning principles;
• Good knowledge of AI frameworks such as Haystack, Langchain, etc.;
• Expertise in software requirements engineering, with an ability to translate complex stakeholder requirements into solutions and detailed technical specifications;
• Strong proficiency in programming languages such as Python, along with experience in using development tools like GIT, GitLab, Jira, Confluence, etc.;
• Knowledgeable in standard web technologies like API driven architecture, Single Page Application, Backend-for-Frontend, etc.;
• Experience with database management systems (PostgreSQL, etc.) and search engines (Elastic Search, etc.);
• Good knowledge of quality procedures and their application in the software development life cycle;
• Good knowledge of information systems governance;
• Good knowledge of cloud technologies.

CERTIFICATIONS & STANDARDS

Certifications in Data Science and Machine Learning, especially related to AI/ML with Python.

About The Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It's a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government's scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here.

Package Description

• Competitive Salary
• Corporate Benefits Package
• Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team