It support technician

IT Support Technician

Imerys, a world leader in mineral-based solutions, is looking for a driven IT Support Technician to join our team in Belgium!

Want to help build a seamless IT environment for our 14,000 colleagues worldwide? This is your chance to make a real impact.

As our IT Support Technician, you'll be the first point of contact for your colleagues, ensuring swift and efficient resolution of IT issues. You'll work in a dynamic environment, supporting both our office and industrial plant locations.

Your key responsibilities will include:

• Installing, configuring, and maintaining IT hardware & software (workstations, mobile devices, etc.).
• Providing first-line support to our end-users, both remotely and on-site.
• Analyzing and resolving hardware and software issues through our ticketing system.
• Collaborating with L2/L3 colleagues (Server, Network) and industrial teams on IT/OT solutions.
• Actively participating in IT projects and helping to manage the IT fleet.

Who you are:

• You have at least 3 years of experience in a similar IT Support role.
• You possess strong knowledge of Windows workstations and Active Directory.
• Basic knowledge of Microsoft Servers and Cisco networking is a plus.
• You are service-oriented, proactive, and a strong problem-solver.
• Excellent communication skills in English are a must; other languages are an advantage.
• You have a driver's license, are willing to travel to our different sites, and are open to participating in an on-call rotation.

What we offer:

A challenging role within a global company where you can learn, collaborate, and have a direct impact on our daily operations. You'll be part of a dedicated team within the EMEA region.

Interested? Are you the IT professional we're looking for? Apply now and help build the future of Imerys!