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Senior Key Account/Customer Development Manager


Job Description:

At Royal Canin, a leading brand of Mars Petcare. we have a clear mission: Make a Better World for Pets. To make this vision a reality, we partner with the leading pet specialty retailers in the BeNeLux market. And now, we’re looking for a Senior Key Account Manager to help us shape the future with top european accounts like Tom&Co, MaxiZoo, Aveve, Pharmapets and more.

As Senior Key Account Manager, you will be part of the BeNeLux Pet Specialty Retail Sales team, which is embedded in the Royal Canin West Europe cluster. This means you’ll work in a high-performing, international environment with exposure to best practices and growth opportunities across the region.

This is your chance to join a market leader, drive growth with our strategic partners, and boost your own development in a dynamic, international environment.

What are we looking for?

  • Commercial drive & customer focus – you thrive in negotiations, seek solutions, and turn opportunities into growth

  • Proven experience – 4+ years in Key Account Management or Sales at HQ level, ideally in FMCG, Retail or Pet Care

  • Strategic mindset – you can balance short-term wins with long-term partnerships

  • Analytical skills – you make decisions based on insights, not just instinct

  • Languages – Tri-langual (Dutch, French and English, all at business proficiency)

What will be your Key Responsibilities?

  • Build, manage, and grow strategic partnerships with the biggest Pet Specialty Retail players in BeNeLux

  • Negotiate JBPs (Joint Business Plans), trade terms, promotions and activations that deliver win–win results

  • Drive category growth, visibility and excellence in execution both offline and online

  • Work closely with marketing, supply chain and field sales to bring plans to life

  • Analyse customer performance, market trends and competitor activity — and translate insights into action

  • Take full ownership of your accounts including P&L responsibility, demand planning and budget management

  • Invest yourself into company wide initiatives around responsible pet ownership together with Mars colleagues

What can you expect from Royal Canin?

  • Be part of Royal Canin, the global Pet Food market leader, and part of Mars Petcare.

  • Work with the leading Pet Care retailers in the BeNeLux market and play a key role in driving their future growth

  • A steep personal development curve: we invest in our people with training, mentoring and international career opportunities

  • Enjoy the unique culture of Mars: freedom within responsibility, collaboration, and purpose-driven work

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