Internal Account Manager — B2B (Internal Sales) - Le...

The Opportunity

On behalf of one of our partners, we are recruiting two Internal Account Managers to serve as the first-line VIP contact for Public and Multi-site B2B customers. The role blends the autonomy and pace of a start-up with the stability and resources of a major group—with a very attractive package.

Role Focus

• Segments: Public sector and multi-site enterprises (VIP first line, A→Z ownership).
• Offer set (pre-approved): fixed / variable / Click % / Click Block + Spot (used when relevant).
• Go-to-market: internal sales—tenders/RFPs, VIP first line for named customers, and broker enablement via a self-service pricing tool.
• Execution-ready structuring: every offer is built with operations in mind to ensure clean onboarding and delivery.

What you will do

• Own the A→Z internal cycle: qualify requests, prepare compliant bids (RFP/tenders), issue offers, and coordinate signature.
• Make it execution-ready: validate feasibility with Operations, Billing and Data teams before submitting offers; structure switching/onboarding to avoid downstream issues.
• Be the VIP first line: manage day-to-day with operationally demanding clients (multi-site/public): add/remove supply points, follow switches, check billing, follow payments, and deliver agreed reporting.
• Support brokers smartly: help them use the self-service tool and troubleshoot exceptions (not a hunting role).
• Escalate when needed: route any exotic pricing/structures to the B2B Director; keep stakeholders aligned and informed.
• Data discipline: maintain clean CRM, quarter-hour data files, and documentation to ensure traceable decisions.

What you bring

• 3+ years in internal sales or tender management (energy background ideal).
• Advanced Excel (pivots, large multi-site datasets, quarter-hour data).
• High rigor, process mindset, and strong client relationship skills.
• Native Dutch (mandatory); strong English; French appreciated.
• Comfortable coordinating across Ops, Customer Care, and Credit & Collection.

Success metrics

• Contracted and delivered margin/volumes.
• Portfolio growth and renewal quality.
• Operational excellence: clean switches/onboarding, billing accuracy, timely cash, and SLA-level reporting.
• CRM & data quality (forecast, documentation discipline).

Why join

• Autonomy to run an end-to-end internal book for strategic Public & Multi-site clients.
• Start-up spirit inside a well-resourced international group.
• Close collaboration with decision-makers and expert teams.
• Very attractive package with performance-based incentives.