Talent & Delivery manager

Robert Half is seeking a qualified candidate to join our Managed Solutions Benelux team as Talent & Delivery manager.

This is a critical role to partner with our consultancy firm Protiviti to deliver on projects, manage and attract talent and ensure high-quality outcomes and service to support our Managed solutions (MS) business growth across Benelux. This role will report into the Manager of Delivery, Managed Solutions.

Project Delivery

• Liaise with Protiviti to capture client requirements, asking relevant technical, functional, and operational questions (ideally during a joint intake with Protiviti and the client).
• Create accurate project specifications to enable effective resourcing and matching.
• Screen and select suitable candidates for project roles.
• Present clear and accurate consultant profiles to Protiviti.
• Prepare and coach candidates for interviews with Protiviti; observe or host interviews where required; guide and advise Protiviti as needed.
• Collect and provide timely feedback; coordinate the end-to-end process, including all compliance requirements.

Aftercare & Quality Assurance

• Conduct regular feedback and quality calls/meetings with both consultants/contractors and Protiviti engagement managers, including end-of-assignment debriefs.
• Coordinate resource teams when required (on- or offsite) and liaise regularly with Protiviti engagement managers.
• Support Protiviti team and the Talent solutions teams with reviews and updates.

Talent Acquisition & Resource Management

• Build and maintain a network of consultants/contractors in the Benelux market, focusing on BPI, Audit & Risk, Technology, and Supply Chain.
• Develop strong relationships with Talent Solutions partners, who act as key resource providers for Protiviti.
• Support redeployment of consultants/contractors, keeping track of top talent.
• Act as an ambassador, strengthening the connection between Talent Solutions and Protiviti.

• Minimum 3 years' experience in client delivery/staffing.
• Fluent in Dutch and English; French is a plus.
• Strong interest in talent acquisition, resource planning, and client delivery (serving Protiviti and their end clients).
• Good understanding of consulting practice groups; affinity with freelancers is a plus.
• Proven ability to quickly build relationships with key business partners across functions.
• Excellent verbal and written communication skills across seniority levels, teams, and geographies.
• Fast learner with new systems and processes.
• Strong facilitator and enabler of talent.
• Self-motivated, organised, and proactive team player.
• Ability to identify process gaps and implement improvements.
• Willingness to travel across the Benelux for meetings.
• Role can be based in the Netherlands or Belgium

In this role, you will work with many great colleagues in a hybrid working environment. We also offer you a competitive salary package for this role. A lot of attention is also paid to providing the necessary appreciation and feedback.

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