Project Manager Support Officer (PMO)

• The purpose is to improve the project related processes in coordination with the PMO colleagues and the project managers.
• as well as Support the administrative tasks of a project manager

Responsibilities and functional roles

• Implement guidelines, standard procedures and templates to collect and maintain consistent input from sales to PMO, and output from PMO to salesSMO
• Creation of a project in an administrative way, document management, required input from (pre)sales, cooperation with finance.
• Facilitate the creation and update of a project plan;
• Planning engineering and installation in accordance with the (sr)PM & Eng. Managers
• Ordering required equipment and services for the projects managers
• Implement regular progress reporting and monitor project progress on the existent tools (SNOW and D365)
• Assist the project manager in the collation of highlight reports for internal and external needs.
• Establish risk, issue and change control processes and templates, and assist project staff in their delivery;
• Manage or facilitate the quality review process (ISO 9001/27001/…xxxxx).
• Manage or facilitate the safety procedures and follow-up.
• Provide a coordination service for the project.
• Validation of the closing phase, to maintain high quality hand-over to SMO

The goal of the Project Manager’s job is the correct follow-up and roll-out of the projects assigned to him/her. This has to be done in line with the necessary attention to the P&L, planning, quality and customer relationship

The PM is the SPOC for the customer during the roll-out phase and attempts to create a positive relationship. The PM is also responsible for the execution of his/her projects within planning and budget with a continuous drive for quality. This can be done by making sure that the customer wishes remain within the scope of the project.

He/she will also issue the Purchase Orders towards the suppliers and subcontractors. He/she will also plan the activities of the service department (Engineering). The PM is therefore the contact person for these parties.

Position Context

The PM Support Officer is administratively responsible for monitoring a successful project initiation until an excellent project delivery to services. The support officer will provide full administrative support to the PMs and their projects, in accordance with the project methodology and templates.

This data allows them to easily report project status, safety, quality, and customer satisfaction.

They will also be responsible for some full administrative projects and small quotations to direct customers in accordance with the PMO Team Lead. This includes follow-up of the scope, planning, safety, and quality.

Budget Responsibility

Specific budget + order of magnitude: management of several Level 1 projects (budget < €100,000, 1 technology).

Limited within the amounts agreed for their projects. Outside of a project, the written agreement of the Head of Project Management or higher is mandatory.

Qualifications

• Back-office / admin service
• Project with a budget up to 250K EUR
• Knowledge of project execution
• Bachelor's Degree or equivalent experience
• Strong verbal, written, and organizational skills (French/ Dutch)
• Customer Communication skills
• Strong Administrative skills
• Team player
• Good time-management skills
• Able to be responsible for a project
• Strong organisational analyseskills
• Stress-resistant
• Well organised