Inbound Logistics Manager | Marketplace Fulfillment, Decathlon

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Solliciteren

Plaats

Bruxelles
1000
Brussel
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-08-08

Online to:

2025-10-07
EUR 15.00 HOUR

Inbound Logistics Manager | Marketplace Fulfillment

Decathlon
Brussel
1 dag geleden

A company with a commitment Yes, we're an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you'll see we're so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it's an important part of life – and living well shouldn't just be for a privileged few. The power of people and positivity is at the heart of our business. Our team are sports people who are full of energy and enthusiasm for what we do; we're encouraged to innovate and improve, and most importantly, to make changes for the better. We take our responsibility to sport and the world seriously, and we strive to anticipate and rise to the challenges that face our society and our environment. Decathlon is not just a reseller. We're unique because we have our own in-house brands. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. Currently, we have over 20 Decathlon brands, each dedicated to a specific sport or practice. And, our family ownership means we're here for the long term. We reinvest our profits into research and development, helping to lower the cost of participating in sport. At Decathlon Group, the MARKETPLACE collective drives a vibrant ecosystem by hosting a wide selection of sports products, services, and solutions from numerous sellers, thereby enhancing our customer's shopping experience. To guarantee a unified customer experience, we are establishing a full-service fulfillment solution, managing everything from Storage and Picking to Shipping, Delivery, Returns, and Aftersales for our third-party partners. We are now looking for a skilled Inbound Logistics Manager to optimize the critical first stage of this fulfillment process: the effective onboarding of external partners and their product catalogs into our Value Chain. CONTEXT & CHALLENGES Within the Marketplace Delivery & Fulfillment team, your role of Inbound Logistics Managerconsists in managing the integration of third party partners into Decathlon Logistics, Transportation & Aftersales ecosystem. You will be reporting directly to Marketplace Delivery & Fulfillment Head of Operations. MAIN MISSION BOOST FULFILLMENT SERVICE ADOPTION BY EASING THE END-TO-END INTEGRATION PROCESS Monitor external partners end-to-end integration in our Fulfillment service and set-up relevant KPIs Manage & animate transversally all stakeholders (Logistics, Commerce, Tech, Product, Data, Finance) Own the contract signature process Communicate weekly on the integration progresses ENSURE A SMOOTH PHYSICAL & DIGITAL ONBOARDING OF 3P PRODUCTS IN OUR WAREHOUSE(s) Monitor Inbound SLA Improve Fulfillment General Terms of Logistics Implement a Weight & Dimensioning Machine Train & Communicate frequently about Inbounds SOPs to all stakeholders MANAGE OUR FULFILLMENT SELLER SUPPORT SERVICE Manage all seller support tickets & requests within defined SLA (48h to fix) Allocate tickets to the right ownership Identify frequent paint points and lead continuous improvement action plans IMPROVE CUSTOMER AND PARTNER EXPERIENCE BY ADDING NEW FEATURES Increase the geographical coverage of our fulfillment service by opening new countries Make more products eligible to our Fulfillment service (Heavy Bulky, Second Hand) Lead our Inbound Digitalisation Platform project You are a hands-on person and you are driven by data when you have to take strategic decisions.You excel at working with diverse stakeholders (Logistics, Transport, Tech, Data, Commerce) and are comfortable with frequent business travel to meet our logistics teams and digital partners. And also, you have : a master of Science in Engineering, Logistics, Transportation or Supply Chain. 5 years of experience in Logistics, Transportation or in Marketplace environment. a ... Logistics, Onboarding, Storage, KPI, Business Travel, Delivery, Practicality, Communication, Transport, Transport, Finance, Supply chain, Projects, Strategic Decision, Contracts, Ecosystems, Communication, Marketplace, Highly responsible, Aftersales, Reporting, Dimensioning, Operations, Service, Inbound Logistics, End to End

Solliciteren

Inbound Logistics Manager | Marketplace Fulfillment

Plaats

Contract

Datum gepubliceerd

Online to:

Inbound Logistics Manager | Marketplace Fulfillment

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