Senior Support / Network Engineer Opportunity in the Telecom Sector!A fast-growing high-tech company is seeking a skilled Senior Support / Network Engineer to join their global CSO Access team. This is a fantastic opportunity to work in an international environment on innovative network connectivity solutions that power leading service providers worldwide.Position: Senior Support / Network Engineer Location: Leuven, Belgium (Hybrid – 3 days on-site, 2 days remote) Experience: Minimum 5 years in telecom or enterprise networking environmentsAbout the CompanyOur client is a trusted provider of open, software-driven network connectivity solutions, supporting over 120 international service providers, including Tier 1 carriers. With nearly 500 employees worldwide, their culture fosters empowerment, openness, and collaboration across diverse, agile teams. They are dedicated to innovation and delivering high-value technical solutions globally.ResponsibilitiesProvide technical support to operators and integrators worldwide, validating solutions and driving project wins.Troubleshoot and resolve complex hardware and software issues by collaborating with RD and cross-functional teams.Pre-validate new features before customer demonstrations and handle customer queries related to network devices.Assist in pre-sales consultancy, including network design validation and testing.Deliver support through CRM tools and act as a key interface between customers and internal departments.Participate in 24/7 on-call rotation when required.Train colleagues and customers on the latest product updates.Stay updated on industry trends and competitor technologies.RequirementsBachelor’s or Master’s degree in Electronics, Computer Science, or equivalent experience.Minimum 5 years’ experience in telecom or enterprise networking.Strong expertise in routing, switching, VPNs, and related protocols such as Ethernet, OSPF, BGP, IPSec, NetConf, and QoS.Hands-on experience configuring and troubleshooting network devices.Familiarity with Wireshark and network traffic analysis.Fluent in English (additional languages are a plus).Ability to work effectively in international, cross-functional teams.Willingness to travel occasionally for special assignments.Experience with scripting (Python, Bash) and network certifications (Cisco, Juniper, Nokia) are desirable.Nice to HaveKnowledge of broadband access technologies and testing tools like Spirent.Experience with Linux operating systems (Ubuntu/Debian).Understanding of SDN, virtualization, and virtual router platforms.Experience with NetConf/XML and REST API communication.What They OfferCompetitive salary and benefits package.Hybrid work flexibility with a strong international team environment.Opportunities to contribute to cutting-edge network technology projects.Supportive culture valuing trust, openness, and collaboration.If you’re ready to take on this exciting role and help shape the future of network connectivity, please contact: +32 033 180074 Max.Howells-Knight@vividresourcing.com