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Technical Projects Engineer


BlooLoc is a High Tech company with headquarters in Hasselt and an R&D office in Leuven, Belgium. Our products have applications in Logistics, Industry and Smart buildings with customers across the globe. Our Customer Success Team is the primary support resource for our customers, partners and outside sales team. They are responsible for working collaboratively with the outside sales team as a technical advisor and product advocate. The Technical project Engineer must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction on an international level. Assist outside sales team in executing and achieving their territory and market business plans. Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc. Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues. Extensive interaction with customers, partners and team via phone and email. Travel as needed with outside Sales Team to support presentation and trade show activities. Maintain expert level of product knowledge and application. Travel to project sites to perform start-up, integration, and training services. Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives. Maintain professional business relationships with target or assigned accounts. Identify and communicate customer's needs and sales opportunities to help future growth. Qualifications and qualities Bachelor/Master in Engineering (ICT, (Electro-)Mechanical, Electronics, etc.). Experience 3–5 Years in Project Management. Capable of managing multiple complex projects simultaneously. Working understanding of network communications technology – VPN, TCP/IP, Ethernet, etc. Become a core team member in a small but fast growing scale-up company Opportunities for continuous growth and development The flexibility to work from 2 offices. HQ in Hasselt and office in Herent (Leuven). A variety of Team Events to meet up with colleagues over a nice drink, or two…

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