Business Analyst

💼Job Title: Business Analyst

👨‍💻Job Type: Contract

👨‍💻Who can apply: Anyone

📍Location: Brussels Belgium

📍Language: English & French & Dutch

💼Work regime: Hybrid (2 days/week onsite)

🔥Keywords: Process Improvement, Credit Products, Business requirements

Sector

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that meet the evolving needs of its stakeholders.

Position Overview:

• Will define and implement new business (sub)processes, within the principles of "Business Architecture" (insofar as they are defined for the domain concerned) and the strategic objectives of the bank.
• Make the necessary adjustments to existing processes.
• Continuously strive to improve existing processes in terms of customer satisfaction, efficiency and risk management.
• Define the needs for and test the changes to the applications, regarding the three aspects mentioned above.
• Carry out analyses and studies on the 4 previous points.
• Liaise and communicate with all involved at the appropriate time to realize the 5 items above, including keeping in touch with reality on the floor, the operational teams.
• Create and maintain sufficient (simple, understandable, easy to consult...) documentation, with a view to standardizing the implementation on the ground, solving incidents and supporting the resulting adjustments.
• Ensure that the processes and their documentation comply with internal and external guidelines (Legal, Compliance, Permanent Control, General Inspection, etc.)
• Identify and define detailed product requirements and use cases.
• Participate in transitioning the requirements and use cases to the designers, and ensure a clear and complete understanding of the requirements
• Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Participate in quality management reviews, in particular reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements.
• Plans and actively executes the BA requirements management strategy, communicating, driving and managing the business analysis effort through all phases of the project lifecycle.

What you'll do:

• Knowledge of the business context of the credits
• Knowledge of the methods and techniques of process improvement
• Experience in writing business requirements
• The Process Engineer is part of a multidisciplinary team (Squad of Cluster of Squads) that groups the competencies necessary for defining, building, testing and implementing a (part of a) product or service within a limited time span.
• The Process Engineer is committed to helping the team to deliver the stories in the planned sprints, not limiting himself to his specific area of expertise. The emphasis is on executing the sprint backlog, with stories prioritized by the Product Owner in function of the added value for the (internal or external) customer.
• The Process Engineer organizes his work independently, among other things by estimating the scope and complexity of the tasks to be performed.
• The Process Engineer commits himself to the work to be carried out during a sprint or trimester (via the Agile Ceremonies including the Quarterly Agile Planning).

What you bring:

• Identifying the needs and/or
• Carrying out the various steps of change management at the appropriate time to ensure that customers and employees master the new or changed processes, including the adjustments to the applications, and/or
• Ensure follow-up and answer any questions after implementation of the changes (User support)

A little about us:

Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.

• Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
• Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
• Delivers strategic technology and business transformation solutions globally.
• Operates through global delivery centers across North America, Asia, and Europe.
• Provides services for data centre migration and workload development for cloud service providers.

Awardee of prestigious recognition including:

• Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
• Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
• American Best in Business, Globe Awards, Healthcare Vulnerability Technology Solutions, 2023
• Global Health & Pharma, Best Full-Service Workforce Lifecycle Management Enterprise, 2023
• Received 3 SBU Leadership in Business Awards
• Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023