Desktop Support Technician Contract, HCLTech

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Plaats

Sint-Katelijne-Waver
2860
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België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-06-19

Online to:

2025-08-18
EUR 20.00 HOUR

Desktop Support Technician Contract

HCLTech
Antwerpen
Andere
8 uren geleden

HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. Fluent in French, Dutch and English. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 5+ years’ experience in Windows Desktop support. Experienced in installation, configuration and OS troubleshooting Experienced in Asset Management Should have experience in application support Knowledge on iPhone configuration Understanding of Service desk process of logging tickets and allocation Hands-on experience on ticketing application. Working on incidents and requests, troubleshooting hardware and software issue. Experience to Installation and configure operating systems, applications and software/driver updates. Experience on remote assistance in PC set up, upgrades, troubleshooting. Hands-on experience on Microsoft excel. Smart hand request/Hands and feet support for network/printer/firewall activities etc. Packing and unboxing laptops. Quality Assurance Testing of laptops Liaising with site facilities for maintenance of the Hub/tech Hub area Handling Customer service support Deskside Support calls Should have worked in Manufacturing & Production line support from IT Perspective Ability to work flexible hours from time to time to cover for other URGENT issues which may occur at the site. Language requirement – Should be fluent in French, Dutch and English (Read, Write & Speak) A supportive, diverse, and global team with a brilliant culture. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.

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Desktop Support Technician Contract

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Contract

Datum gepubliceerd

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Desktop Support Technician Contract

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