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ServiceNow developer

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ServiceNow developer

For our client, we are looking for a ServiceNow developer who will : Support and guide the team through the different processes Monitor the instances Execute maintenance/run tasks (small changes, License management, ...) Apply ITIL framework : Incident management, Problem Management, Asset Management and Change Management Prepare and follow-up releases (runbook preparation and validation, presentation Change board) Optimize workflows, reduce bottlenecks, and automate repetitive tasks Understand report creation, dashboard management Implement the processes in Service Now Design and create feeding interfaces to integrate data on ServiceNow Setup API integration Analyse and create automated exports from Service Now to answer business' needs Analyse and configurate Email interfaces (inbound/outbound) in Service Now Design workflow in Service Now. Migrate existing tools to Service Now.

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