Business Development Director - CRM consulting

What's our story?

Novera Solutions (part of the Synapse Group) is a top-tier CRM & Salesforce consulting firm in Belgium.

Novera is transitioning from a startup phase to an ambitious growth stage. To accelerate our expansion, we’re looking for a strong leader in sales of consulting services. In our entrepreneurial culture, this role expands from designing strategy to executing hands-on prospection. Your leadership will directly influence our revenue growth and market dominance.

Our core business lies in guiding mid-market and corporate clients through complex CRM transformations - from vision to execution.

Our culture is built on core values of human-centric leadership, entrepreneurship, excellence, and customer success.

This role is strategic and offers a clear path to partnership, driven by your performance and impact.

What will you do?

• Design replicable and scalable commercial strategy. In other words build and structure the “Novera way of selling”.
• Identify, approach and convert potential clients, understand their needs, and craft tailored CRM solutions.
• Own the client relationship and guide their CRM vision across all related business processes.
• Provide strategic advice on sales, service, and marketing alignment within a CRM framework.
• Oversee CRM project lifecycles - from initial scoping to final delivery - ensuring excellence throughout.
• Own the commercial pipeline - from opportunity sourcing and pitch development to deal closure and client onboarding.
• Collaborate on marketing and thought leadership activities to create campaigns that drive leads and position Novera as a CRM authority.
• Contribute to strategic and operational management activities across the company.

Who is the perfect match? 

Whether you come from a consulting background with business development experience, or vice versa, this role is for professionals who blend business development with strategic thinking.

Experience & Expertise

• At least 8 years of experience in selling IT, CRM or strategy services in digital transformations.
• Deep knowledge of the CRM ecosystem (preferably Salesforce) and proven strategic thinking around CRM implementations.
• Track record in prospecting, converting, and growing client accounts.
• Proven ability to manage and oversee complex digital transformation projects.

Leadership & Business Acumen

• Ability to mentor, develop and manage high-performing teams.
• Strong commercial drive with a successful track record in outbound business development and sales within a consulting environment.
• Experience in navigating customer environments, managing stakeholders and solving complex problems.
• Experience in managing P&L and contributing to strategic growth.
• Excellent communication, organizational, and problem-solving skills.

Entrepreneurial Spirit

• Proactive, result-driven, and eager to take ownership.
• Thrives in a dynamic, fast-paced environment with shifting priorities.

Others

• Fluent in English, and either Dutch (preferred) and/or French.
• A deep understanding of the Belgian IT & consulting market.
• Willingness to join our office in Zaventem several times a week.

Feel like a good match? Apply and let's have a talk!