Process discovery & mapping – Run workshops with business users to document current (“as-is”) processes, pain points and KPIs, then design optimal (“to-be”) flows that align with SAP best practices.
Solution design – Translate requirements into functional designs and configuration workbooks, aiming to use standard S/4HANA (or ECC) wherever possible.
System configuration – Set up organisational structures, master data, business rules and customising settings for your module(s) — FI/CO, SD, MM, PP, etc.
Functional specifications for RICEFW – Write clear specs for reports, interfaces, conversions, enhancements, forms and workflows; collaborate closely with ABAP /BTP developers.
Testing & quality assurance – Prepare test scripts and run unit, integration, regression and user-acceptance tests; log defects and drive them to closure.
Data migration support – Define mapping and cleansing rules, validate load files and reconcile migrated data during cut-over.
Integration coordination – Work with middleware teams on IDoc, RFC, PI/PO or CPI interfaces, ensuring end-to-end process integrity across connected systems.
Change & release management – Record and prioritise change requests, manage transports through DEV–QA–PRD landscapes using ChaRM, Jira or similar tools.
Training & enablement – Create user guides and job aids; deliver classroom or virtual training and provide hyper-care support after go-live.
Stakeholder engagement – Act as trusted advisor between business, IT and external partners, communicating progress, risks and mitigation plans.
Continuous improvement – Monitor post-implementation performance, propose enhancements (e.g., Fiori apps, BTP extensions) and adopt new SAP releases.
Documentation & compliance – Maintain process and configuration documentation, ensuring audit readiness for SOX, GDPR or other regulatory needs.