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IT System Manager (h/f)

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IT System Manager (h/f)

ESA is recruiting Head of IT who combines a strategic mind with a hands-on and operational approach. The right candidate will have a strong IT background and a proven capacity to communicate efficiently clients at all levels across the organisation. The Administration Department is a strategic internal partner that offers vital support across multiple areas, including Finance, Human Resources (HR), and Information and Communication Technology. Within the Administration Department the IT team is responsible for the strategy, planning, procurement, implementation, and maintenance of the complete IT infrastructure of the Authority. They manage day-to-day operations of ESA's Document Management System (Gopro) and other IT systems, ensuring smooth operation and maintenance of IT infrastructure. Additionally, the IT team supports all departments by monitoring associated working routines and assisting in inspections in the field of competition, involving forensic IT. The Head of IT plays a pivotal role in ESA in leading the IT team within the Administration Department, ensuring the smooth operation and maintenance of IT infrastructure with a particular attention to Gopro. This role involves strategic planning, procurement, implementation, and day-to-day management of IT services to enhance efficiency and collaboration across the organization. Additionally, the Head of IT will spearhead the digitalisation process and initiate digital tools to improve working methods and communication, identifies areas for IT improvement, and manages the daily activities and projects of the IT team. The Head of IT also ensures robust IT security, particularly in the area of cyber. Develop and implement the IT strategy in alignment with the organisation's overall objectives Lead and manage the IT team, fostering a culture of continuous improvement and innovation Manage the organisation's IT infrastructure, including Hardware, software, networks, cloud environments (Azure) and data centres Ensure high levels of availability, functionality, and security of IT systems Oversee IT projects from conception to completion, ensuring they are delivered on time, within budget, and meet quality standards Coordinate with other departments to ensure IT projects align with organisational needs Collaborate with internal stakeholders to understand and address their IT needs Promote a culture of continuous improvement in IT services and processes University degree in field of Information Technology, computer sciences, information science, or a related field Initiative and the ability to work both independently and in a team in an international environment Excellent command of written and spoken English (ESA's working language) and the ability to draft documents in a clear and concise manner Experience in an international organisation or national administration Experience in IT project management Experience in IT forensic analysis Good understanding of Norwegian, Icelandic or German (the EEA EFTA languages), ad/or good understanding of French and/or Dutch (the host country languages) ESA has a dynamic and diverse work environment with the opportunity to work in a team of highly qualified people. International experience and professional development Competitive benefits package and favourable tax conditions Medical, life and disability and travel insurances Savings fund to assist with retirement planning Language training expenses Tax conditions are favourable. Type and duration of appointment: fixed-term contract of three years, renewable for a further three years if desirable and in the interest of ESA. Candidates must be nationals of the States party to the EEA Agreement (EU + EEA EFTA) at the point of application and the time of any offer being made. Application process: Deadline for applications: 1 June 2025 midnight CET

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