IoT Solutions Architect

Summary

The IoT Solutions Architect will support the Sales team in understanding customer requirements, explaining KORE products and cellular technology to customers, learning IoT technology solutions, and contributing to solution design with KORE's customers. This role provides an excellent opportunity to grow technical expertise in IoT while developing customer-facing skills. Ultimately, the Solutions Architect is a key team member in Sales and their primary function is to help grow revenue.

Core Accountabilities

• Participate in, and document, discovery and design meetings with customers and KORE participant teams
• Support Sales and senior team members in gathering customer requirements related to IoT/mobility environments and technical needs
• Learn to design and/or recommend IoT & mobility lifecycle management solutions under guidance of experienced team members
• Assist in creating solution proposals, when necessary, that meet customer's stated goals
• Support solution presentations to customers alongside Sales and senior Solutions Architects
• Help prepare Statements of Work with supervision from experienced team members, when necessary
• Build expertise in IoT and Mobility related technologies and industry trends through continuous learning
• Collaborate across KORE organizations including Product, Marketing, Professional Services, Network, and IT

Qualifications

• Bachelor's Degree in Computer Science, Engineering, Telecommunications, Information Systems (or other related technology degree) or equivalent field experience
• 1-2 years' experience in technical roles related to networking, telecommunications, or IoT
• Basic knowledge of mobile networks and technologies
• Basic understanding of IP Networking concepts and troubleshooting
• Familiarity with IoT platforms and devices or willingness to learn quickly
• Curiosity and desire to learn quickly and apply learnings to job functions

Skills/Competencies

• Strong desire to learn and grow in IoT solutions architecture
• Good communication skills with the capability to develop excellent oral and written communication
• Ability to admit knowledge gaps and commitment to finding accurate answers
• Strong problem-solving skills and attention to detail
• Self-motivated with ability to work both independently and as part of a team
• Comfort with asking questions and seeking guidance from experienced team members

GROWTH OPPORTUNITIES

• Mentorship from experienced Solutions Architects
• Training on IoT technologies and platforms
• Gradual increase in customer-facing responsibilities
• Opportunity to specialize in specific IoT domains based on interest
• Clear path to advancement as skills and experience develop

KORE VALUES - IoTERS

• I – Innovation
• o – One Team
• T – Trust & Integrity
• E – Equality & Diversity
• R – Results Focused
• S – Supportive & Collaborative

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision.

KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.