Client Services Director (Hospitality Design)

We’re working with a globally recognised interior design studio in Brussel that’s entering an exciting new phase of growth. They’re looking for a Client Director to lead their Client Management team and play a key role in strengthening commercial performance, building global client relationships, and streamlining operations.

What You’ll Do:

• Inspire and lead a team of Client Managers, driving structure, accountability, and performance.
• Own client relationships—ensuring satisfaction, retention, and long-term growth with international clients.
• Bridge creative and commercial, collaborating with design teams to deliver high-impact, high-quality projects on time and within budget.
• Shape proposals and strategy, working with Business Development to win work and hit revenue goals.
• Negotiate with confidence, from budgets to scopes of work, balancing ambition with feasibility.
• Drive operational excellence, refining processes and empowering your team to thrive.

About You:

You’re a natural leader and strategic thinker with a passion for design, hospitality, and building meaningful partnerships. You bring:

• Proven experience leading client teams in interior design, hospitality, or a related creative field
• A strong track record managing international, large-scale design projects (hotel refurbishments a plus)
• Confidence in client-facing negotiations and a knack for defining clear project roadmaps
• A collaborative mindset with top-tier communication skills
• Fluent English (Dutch/French are a bonus)
• A proactive, entrepreneurial spirit and love for what you do

Why Apply?

• Leadership with impact – Shape the future of a high-performing team.
• Real growth opportunities – With personal development budgets and tailored support.
• Creative energy – Work in a beautifully designed, centrally located studio that thrives on in-person collaboration.
• Extra perks – Including bonus vacation days that grow with you.
• Salary up to €75,000 + Benefits.

Ready to lead at the next level? Get in touch to find out more—we’d love to introduce you to the studio and the team behind the work.