BA Intelligent Automation service

Service Description:

As a Business Analyst, the service is responsible for the maintenance and development of several applications used in one of the areas covered by the CMS division: National Control Center, Market Development, Customer Relations, Grid Development, Settlement, Metering, Data & Reporting. The service acts as an interface between the business (CMS) and the IT project manager.

Responsibilities include:

• Collaborating on the modeling of business processes, IT tools supporting these processes, and guidelines for using these tools.
• Writing specifications for applications, validating them with the business, and prioritizing these changes in various application releases.
• Validating IT’s functional analysis.
• Testing and validating these changes in collaboration with the business after IT development.
• Maintaining contact with the business, IT, and other Business Analysts.
• Managing master data and governance of business processes.
• Supporting the business in using the tools.
• Preparing training materials and organizing user training sessions.
• Maintaining these applications.

The Business Analyst will work on projects in the following areas:

• Market Development, Energy Auction, and Bidding.
• Market Capacity Remuneration Mechanism.

Service Requirements:

• A master’s degree in Electrotechnical Engineering or equivalent experience.
• 2 to 5 years of experience in business analysis and writing system requirements based on business specifications.
• Affinity with IT systems and technologies (frontend/backend, B2B messages, web services, XML).
• Knowledge of the electricity sector or experience in the energy sector is a plus.
• Experience in writing and executing test plans.
• Very good knowledge of English, and fluent in French or Dutch (with a good understanding of the other language).
• Proven strong analytical skills and sufficient critical thinking ability.
• High capacity for problem-solving while working autonomously, rigorously, and in a structured way.
• Assertive and effective communication with multiple stakeholders.
• Excellent planning and organizational skills.
• Strong customer focus and flexibility.