Junior Technical Support Specialist (Student Job) - ...

Location: Brussels, Belgium

Working hours: 6 hours/ day

Collaboration type: Temporary

Only EU citizens

VASS is actively looking for a Junior Technical Dispatcher Intern to work for the European Commission in Brussels.

Job Description:

The European Commission is offering a unique opportunity for students to gain valuable experience in a dynamic technical environment. As a Junior Technical Dispatcher, you’ll play a vital role in supporting communication, logging technical requests, and assisting in monitoring systems that keep Commission buildings running smoothly.

No prior experience is required—you'll receive full training on-site. If you're curious, organized, and good with people, this is a great way to start your professional journey.

Key Responsibilities:

• Answer phone calls and emails related to technical problems in Commission buildings.
• Record complaints and intervention requests into ServiceNow, the Commission’s internal ticketing system (training provided).
• Communicate clearly with maintenance providers and building managers.
• Assist in basic administrative tasks and write short daily summaries/logs.
• Pass along important updates to colleagues during shift handovers.

What We’re Looking For:

• You are a student.
• Comfortable using a computer; Microsoft Office knowledge is helpful.
• Fluent in both French and English (spoken and written; technical vocabulary will be used).
• Friendly, professional, and calm under pressure.
• Willing to learn, take initiative, and work as part of a team.
• Interest in learning ServiceNow or previous exposure to similar platforms is a plus.

What We Offer:

• A flexible student job with structured weekday hours:
• 🕗 Monday to Friday, 8:30 AM – 4:30 PM
• Full training provided at the start of the contract (including tools like ServiceNow and communication techniques).
• A valuable first professional experience in a European institution.
• Supportive team environment with potential for longer-term roles.

Important Notes:

• You must be eligible to work in Belgium as a student.
• EU citizenship is required for the role