Process Manager/Technical Writer

For one of our clients in Leuven, we are currently looking for a Process Manager/Technical Writer.

What will you do?

• Document, describe, and optimize existing and new business processes.
• Act as a liaison between ICT and business teams to ensure accurate translation of business needs.
• Support the implementation of new features through structured project-based work.
• Design and maintain clear process flows; request and track necessary process adjustments.
• Create and maintain up-to-date documentation in Jira and Confluence.
• Align content and processes with relevant business interfaces, including risk and compliance functions.
• Perform executive administrative tasks related to reminders and external collection procedures.
• Write and complete functional and procedural documents, such as task descriptions and workflows.

What do you bring to the team?

• 2–5 years of experience in process management, business analysis, or technical/functional documentation.
• Fluent in Dutch (spoken and written).
• Strong administrative and organizational skills.
• Proven experience using Jira and Confluence for documentation and task tracking would be a plus.
• Experience in drawing and managing process flows.
• Strong analytical and conceptual thinking.
• Excellent priority management skills.
• You are able to work in Leuven.