...Support / Helpdesk is a plus, but junior profiles are welcome. - Excellent communication and interpersonal skills. - Strong problem-solving mindset and customer-service orientation. - Fluent English (...
...Customer Success & Services (CSS) About the Role We have an exciting role for a Service Engagement Director to join our CSS (Customer Success and Services) team. This position oversees the Services Sa...
...customer promises now and years ahead demands more than agility: it takes intelligent, collaborative, and future-ready planning. In our team, we are not just anticipating change, but we’re mastering i...
.../technical requirements and assist in defining the scope of the implementation Support solution and process design within the deployed technology Prepare and execute test scenarios Collaborate with cu...
...customer promises now and years ahead demands more than agility: it takes intelligent, collaborative, and future-ready planning. In our team, we are not just anticipating change, but we’re mastering i...
...customer‑friendly attitude, and a proactive, solution‑oriented mindset Languages: Dutch and/or French, English What we can offer you As a member of one of Europe’s largest digital solutions providers,...
...support materials.* Handle user account management and second-line O365 support.* Resolve end-user requests and incidents according to SLA guidelines.* Collaborate with a lead engineer to identify and...
...Service models and ERP implementations. Defining target operating models (TOM), governance structures, and service delivery frameworks. Conducting process analysis, standardization, and optimization a...
...Service Delivery Oversight – proactively monitor service deliveries, analyze and adjust processes to align with SLAs and budgets, and shape data reporting into actionable insights. Transformation and ...
...support. Prepare and deliver technical presentations tailored to customer requirements. Collaborate with internal teams, engineering, pricing, logistics, and customer service, to ensure successful pro...
...customers feel heard, supported, and valued. Your Daily Responsibilities: Support Dutch-speaking customers with questions or issues Offer clear explanations and customer-friendly solutions Guide users...
.../w/d) , you will support the NVISO incident response team (CSIRT) in responding to a wide range of cyber incidents. In addition to incident response and forensic engagements, you will work closely wit...
...services running in Kubernetes, built for scale and reliability About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need ...
.../her. Participates in proposing changes within his/her scope of responsibility. Organises, monitors, and evolves the control plan of his/her entity and carries out the KN1 activities for which he/she ...
...Customer Service) to enhance operational efficiency and customer satisfaction Build strong connections with land‑based operations and international sponsorships to support CRM and brand initiatives Ac...