...services.Ensure adherence to Service Level Agreements (SLAs) to maintain high-quality support and customer satisfaction.Handle incident resolution, change implementation, and customer communication.Wh...
...customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. (3.) To participate or contribute on EN business in creation of proposals to drive Service i...
...support the transformation toward a fully self-service model via our central Cloud Infrastructure (CI) Portal.You will:Advise on Solutions & Architecture – Help internal customers choose the right inf...
...services on a daily basis, such as health insurance, drug reimbursements, home care, health centers, health prevention and promotion services.Project Overview We are seeking a highly experienced and s...
...customer, helping them optimizing their HR digitalizations.YOUR ROLEJoin Capgemini as a Senior SAP HR Payroll Consultant and assist our customers in improving, maintaining and transferring the payroll...
...customer service rolEen vlotte, professionele babbel aan de telefoon – Nederlands & Engels vloeiend, Frans is een plusJe werkt accuraat, bent een echte teamspeler en voelt je verantwoordelijk voor kla...
...supportive departments within the organisation; a high service level can be achieved with the shared aim of achieving the very best for our customers.Ship & Rail PlannerLocation: ZeebruggeHours per we...
...support the transformation toward a fully self-service model via our central Cloud Infrastructure (CI) Portal.You will:Advise on Solutions & Architecture – Help internal customers choose the right inf...
...customer-friendly follow-up of service requests, incidents, and complaints that arrive at the service desk via email, web, or telephone.As the first point of contact for the users, you solve incidents...
...Service Owner ben je het eerste aanspreekpunt voor interne klanten, bijvoorbeeld collega’s uit de afdelingen Bolero, Operations, Capital Markets, Asset Management of Customer Solutions. Je volgt de pr...
...customer service...) to ensure customer-centric solutions.In collaboration with the Sales Director, ensure that customer feedback and market demand are translated into product insights, and work with ...
Deze toonaangevende onderneming is al decennialang een gevestigde waarde binnen de sector van tafel- en keukenmateriaal voor professionals. Met een breed assortiment aan producten en een sterke reputa...
...service Customer Care pour assurer le suivi des envois Gestion des incidents de transport , avec une approche proactive de résolution Exécution des tâches administratives liées aux processus de transp...
...customer service mindset and stress resilience QUESTIONS TO BE ANSWERED UPON SUBMISSIONWhat is your experience in payroll administration in Belgium?What is your level of knowledge and experience with ...
...Service monitoring centre and incident coordination Engineers to support a 24/7 Service Monitoring Centre and Incident Coordination team. This role focuses on monitoring IT and telecom services, coord...