...service management.What We’re Looking ForBackground: Presales experience in security, IT distribution, or technical support.Profile: Someone who started technical (technician, IT admin, support) and e...
...CUSTOMER SERVICE ASSOCIATEYour tasks:Provide permanent telephone and/or e-mail client support regarding orders, product availability, shipments, payments and agreements, as well as product related iss...
...customer experience.Manage contracts, negotiate conditions, and adapt solutions to evolving customer needs.Monitor opportunities and risks, ensuring customer satisfaction and loyalty.Maintain accurate...
...Customer Master Data: Create new customers (sold-to, bill-to, payer) and customer hierarchies Keep Customer Master Data up-to-date Ensure customer hierarchy is coherent and consistent to have the best...
.../or marketing is a plusMarket experience is a plusSkills:Action oriented and eager to achieve resultsSound communication and presentation skillsHighly organized / well-prepared / time management skill...
...customer stay up to date and guarantee a continuous service.Delivering global support to internal employees in case of complex questions and difficult cases.You will also enhance, adapt and maintain t...
...Customer Support Engineer (imports, tests, validations).Collaborer avec les équipes techniques pour assurer les intégrations spécifiques (secrétariats sociaux, ERP, etc.).Garantir une mise en œuvre fl...
...services.Ensure adherence to Service Level Agreements (SLAs) to maintain high-quality support and customer satisfaction.Maintain and support Hybrid Integration Platforms (HIP) at our customers.Who you...
...Service team of 3 people and work closely with an experienced technician.Your responsibilities :Provide Level 1 and Level 2 technical phone support for clients using our Ramasoft software.Act as the m...
...Services and Professional Services. As a team we are focused on solutions for Sales, Customer Service and Contact Center, Field Service, and Project Operations. Of course, the Power Platform is an int...
...customer data in the internal system (ERP/CRM)Understand customer needs, market context, product applications, and competitorsBe the main point of contact for customer inquiries, complaints, and suppo...
...customer experience, strengthen brand presence, and identify and develop new retail opportunities in line with the company’s global growth strategy.Responsabilities:Strategic LeadershipDevelop and imp...
...customer support team te ondersteunen zoeken we een expert customer support engineer.Hoe ziet je dag eruit?Service desk support: Je verwerkt op eigen initiatief tickets van klanten die binnenkomen via...
...support informed decision-making and efficient maintenance operationsBusiness knowledge of maintenance and service processes, and strategic asset managementEnd-user Training and Support: Ensure they c...
...support to other areas in Europe. You will work closely with partners and internal stakeholders to ensure efficient routes, cost control, and high customer satisfaction.This role is also open to candi...